Golf Outside Services Supervisor

Arcis Golf•The Woodlands, TX

2d•Onsite

About The Position

The Golf Outside Services Supervisor oversees guest services and outside service staff at The Woodlands Country Club, Trails Course in The Woodlands, Texas. The role welcomes and assists golfers, manages the bag drop and related guest services, supervises and develops staff, oversees golf equipment and practice-facility upkeep, maintains inventory, and promotes safety and compliance. The position requires previous experience in golf course operations or a similar role, strong communication and interpersonal skills, leadership and team management abilities, and knowledge of golf equipment and terminology. Work may include weekends, holidays, and irregular hours.

Requirements

Previous experience in golf course operations or a similar role.
Strong interpersonal and communication skills.
Leadership and team management abilities.
Knowledge of golf equipment and terminology.
Ability to work weekends, holidays, and irregular hours.

Responsibilities

Welcome golfers and assist with their bags and equipment while providing exceptional customer service.
Manage the golf bag drop area and ensure an efficient check-in process.
Coordinate tee times, cart rentals, and other golf-related guest services.
Address customer inquiries, concerns, and complaints professionally and courteously.
Train and schedule outside service staff.
Supervise and motivate staff to maintain high service and professionalism standards.
Conduct performance evaluations and provide constructive feedback.
Oversee the cleanliness and maintenance of golf carts, clubs, and practice facilities.
Monitor the functioning of golf carts, range equipment, and practice areas.
Report equipment or facility issues to the Director of Golf or General Manager.
Maintain inventory of range balls, tees, and other golf-related items.
Enforce golf course rules and regulations to support guest safety and enjoyment.
Ensure compliance with environmental and safety standards, including chemical handling and disposal.
Address safety concerns promptly and take necessary corrective actions.