Golf Operations Coordinator

Provo City Corporation•Provo, UT

About The Position

Provo City and Timpanogos Golf Club are hiring a Golf Operations Coordinator to assist with the coordination and execution of daily golf operations, tournaments, programs, leagues, and special events. The role works under the general supervision of the Head Golf Professional and helps provide an exceptional experience for golfers and guests. The position supports the city’s parks and recreational services for Provo residents. The coordinator assists with customer service, tee sheet management, tournament administration, golf programming, staff management, player development initiatives, and special events. The role also supports golf shop point-of-sale operations, develops promotional and marketing materials, and works with golf maintenance, food and beverage, and other City staff to coordinate events and daily operations. The coordinator evaluates programs and events and recommends improvements to participation, customer satisfaction, and financial performance.

Requirements

  • Bachelor's degree in Recreation Management, Professional Golf Management, Business Management, Hospitality, Sports Management, Marketing, or a closely related field, or an equivalent combination of job-related education and experience.
  • Valid, lawful driver's license.

Nice To Haves

  • Experience in golf operations, tournament administration, recreation programming, customer service, retail operations, or event management is preferred.

Responsibilities

  • Assist with daily operations at Timpanogos Golf Club, including customer service, tee sheet management, tournament administration, golf programming, staff management, player development initiatives, and special events.
  • Plan, organize, promote, implement, and evaluate tournaments, leagues, clinics, junior golf programs, and other golf-related activities.
  • Coordinate tournaments and special events.
  • Assist with golf shop point-of-sale operations.
  • Develop promotional materials and marketing content for tournaments, programs, special events, and other golf opportunities.
  • Assist with recruiting, training, scheduling, food and beverage management, and supervision of part-time staff and volunteers.
  • Ensure adherence to club policies, operational procedures, and customer service standards.
  • Collaborate with golf maintenance, food and beverage, and other City staff to coordinate events and daily operations.
  • Evaluate programs and events and recommend improvements to participation, customer satisfaction, and financial performance.
  • Assist golfers, tournament organizers, sponsors, and the public as needed.
  • Perform other duties as assigned.

Benefits

  • Employer-paid health insurance
  • Retirement and pension plans, including 401(k) and 401(k) matching
  • Paid vacation, sick, holiday, bereavement, and parental leaves
  • Educational assistance
  • Competitive pay and regular review of compensation practices
  • Free use of the Provo Recreation Center and Peaks Ice Arena
  • Provo Library card
  • 50% off green fees at Timpanogos Golf Course
  • 4/10 work schedule
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