Golf Operations Attendant & Caddie

Four Seasons Hotels and Resorts•Naples, FL
•Onsite

About The Position

The Golf Operations Attendant and Caddie play an integral role in delivering an exceptional golf experience to members and guests at The Gardens, the Tom Fazio-designed championship golf course at Naples Beach Club, a Four Seasons Resort. The positions support daily golf operations and provide personalized on-course caddie service, helping ensure every round is delivered with professionalism, hospitality, and attention to detail. Working closely with the Guest Services Manager, Golf Services & Caddie Manager, and Golf Operations team, team members assist with golf cart preparation, practice facility operations, and caddie services. The role calls for a positive attitude, strong work ethic, passion for service, and commitment to creating memorable experiences. Team members serve as ambassadors of the club, delivering genuine hospitality, golf knowledge, personalized care, and attention to detail.

Requirements

  • Passion for golf and delivering exceptional service.
  • Knowledge of golf etiquette and the Rules of Golf.
  • Ability to provide accurate yardages and basic course management recommendations.
  • Ability to remain attentive, energetic, and engaged throughout an entire round.
  • Ability to walk 18 or more holes while carrying or assisting with golf bags.
  • Ability to work outdoors in varying weather conditions and in a fast-paced outdoor environment.
  • Positive, friendly, and professional demeanor.
  • Ability to communicate effectively with members, guests, and team members.
  • Reliable and punctual, with the ability to work independently or as part of a team.
  • Strong attention to detail and organizational skills.
  • Willingness to learn and maintain high service standards.
  • Ability to lift and transport golf bags and equipment as required.
  • Flexible schedule, including weekends, holidays, and special events.
  • US work authorization is required.

Nice To Haves

  • Previous caddie experience.
  • Strong understanding of golf strategy and green reading.
  • Luxury hospitality or private club experience.

Responsibilities

  • Greet members and guests in a professional, friendly, and welcoming manner.
  • Assist with loading, unloading, cleaning, and storing golf bags.
  • Prepare, stage, clean, and maintain golf carts to club standards; ensure they are stocked and ready for daily play.
  • Assist members and guests with golf equipment and provide directions as needed.
  • Support practice facility operations, including range setup, range ball collection, and keeping practice areas clean.
  • Keep the staging area, bag room, cart barn, and practice facilities clean, organized, and presentable.
  • Monitor inventory of range balls, towels, water, and other operational supplies.
  • Assist with setup, execution, and breakdown for tournaments and member events.
  • Respond promptly and professionally to member and guest requests.
  • Communicate daily activities and member needs to the Guest Services Manager and golf operations team.
  • Follow club safety procedures and operational standards; assist with opening and closing duties as assigned.
  • Maintain a visible presence around golf operations and represent Naples Beach Club with professionalism, enthusiasm, and hospitality.
  • Deliver a first-class caddie experience that exceeds member and guest expectations.
  • Carry, transport, and care for golf bags and equipment throughout the round.
  • Provide accurate yardages, course information, and strategic course management recommendations; offer green-reading and putting advice when appropriate.
  • Monitor and maintain proper pace of play and anticipate member and guest needs.
  • Clean clubs, tend flagsticks according to preferences and club standards, rake bunkers, replace and fill divots with sand, and repair ball marks.
  • Assist in maintaining golf course presentation and conditioning.
  • Build relationships with members and guests, learn and remember their preferences when possible, and share knowledge of course conditions, daily setup, and club traditions.
  • Maintain professionalism, discretion, and positive communication throughout the round, creating an enjoyable experience for golfers of all skill levels.

Benefits

  • Medical, dental, and vision benefits starting at 30 days.
  • 401(k) with employer matching starting at 30 days.
  • Time-off plans starting on the day of hire.
  • Complimentary and discounted hotel stays around the world.
  • Wellbeing and mental health initiatives.
  • Complimentary employee meals and beverages.
  • Tuition reimbursement.
  • Inclusive work environment and cohesive team.
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