Golf Course Cart Barn/Bag Room Supervisor (Hollybrook)

RealManage•Pembroke Pines, FL
•$17 - $17•Onsite

About The Position

The Golf Course Cart Barn/Bag Room Supervisor manages the daily outside operations of the golf course to ensure members and guests receive attentive customer service, clean equipment, and smooth staging before and after their rounds. The role oversees the golf cart fleet, including cleanliness, fuel or charge readiness, and stocking of supplies. It also supervises the daily work of the team, coordinating coverage, assigning tasks, training employees, and ensuring work is completed accurately, efficiently, and on schedule. The position is based at Hollybrook Golf and Tennis Club Condominium in Pembroke Pines, Florida, and pays $16.50 per hour. It is full time, with day, weekday, and weekend availability needed.

Requirements

  • High school diploma.
  • Good communication skills.
  • Ability to work independently with a strong work ethic.
  • Excellent communication and relational service skills.
  • Professional presentation and strong customer service and interpersonal skills.
  • Strong organizational and time-management skills, including the ability to prioritize tasks and coordinate team workloads.
  • Sound judgment and problem-solving skills, including the ability to address concerns professionally and escalate issues appropriately.
  • Ability to stand and walk for extended periods throughout the workday.
  • Ability to climb stairs and ladders, and frequently bend, stoop, kneel, crouch, or reach.
  • Ability to regularly lift, carry, push, or pull objects up to 50 pounds, and occasionally handle heavier objects with assistance.
  • Manual dexterity to operate tools, equipment, and machinery safely.
  • Visual acuity to inspect equipment, read gauges, and perform detailed tasks.
  • Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
  • Ability to work in varying environmental conditions, including heat, cold, dust, noise, and outdoor settings.
  • Ability to wear and use appropriate personal protective equipment (PPE).
  • Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.

Nice To Haves

  • Golf experience or knowledge of the game.
  • Previous supervisory or team leadership experience.

Responsibilities

  • Greet and welcome players.
  • Stage carts in the proper area, ready to serve players as they arrive.
  • Detail staged carts in the morning as needed.
  • Remain attentive and ready to assist members and guests at the bag drop.
  • Remove golf bags from vehicles or the storage room and load them onto carts.
  • Wash range balls and towels daily.
  • Remove bags from carts and return them to the member’s or guest’s vehicle or to storage.
  • Return carts to storage, removing towels, pencils, scorecards, tees, and trash, and reusing appropriate items.
  • Wash and detail carts before parking them for overnight charging.
  • Plug carts in properly for overnight charging.
  • Supervise daily team activities to ensure work is completed accurately, efficiently, and on schedule.
  • Assign tasks and coordinate schedules to maintain appropriate staffing and coverage.
  • Train, coach, and support employees on job responsibilities, procedures, and service expectations.
  • Ensure team members follow company policies, safety procedures, and workplace expectations.
  • Respond to issues and escalated concerns, referring matters to management as needed.

Benefits

  • Medical insurance; the company pays the premium for employee-only coverage on the HSA plan.
  • Dental insurance.
  • Vision insurance.
  • Life and disability insurance.
  • Health Savings Account (HSA), with eligibility requiring enrollment in the high-deductible medical plan.
  • Flexible Spending Account (FSA) for health-related expenses.
  • Flexible Spending Account (FSA) for dependent care expenses.
  • Education reimbursement for industry-related classes.
  • 401(k) match after one year.
  • Employee Assistance Program (EAP).
  • Nine paid holidays and two floating holidays.
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