Golf Cart and Bag Attendant

The Plantation at Ponte VedraPonte Vedra Beach, FL
Onsite

About The Position

The Plantation at Ponte Vedra Beach is seeking a Golf Cart and Bag Attendant to ensure a smooth transition for members and their guests around the club. This position requires a highly self-motivated individual who can work with minimal supervision and interact with members at a high-level. The Cart Attendant must have excellent listening skills and an eagerness to provide excellent customer service. Must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary. Cart Attendants must be neat and well-groomed in accordance to our standards.

Requirements

  • Flexible availability including days, nights, weekends and holidays.
  • Must be able to clearly communicate Member needs to other Team Members.
  • Must be able to frequently lift and carry up to 70 lbs.
  • Minimum Age 16
  • Ability to Stand 6-8 Hours
  • A positive attitude while on the job is also essential.
  • The ability to speak English is necessary to converse with our members and guests. Proper diction is valued to maintain the ambiance of high-level service to our members.
  • The ability to effectively present information and respond to questions from groups, managers and members is important.
  • It is necessary to have the ability to solve practical problems that may arise.
  • Our team members must have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • While performing the duties of this job, the Team Member is regularly required to lift and carry up to approximately 70 pounds.
  • The Team Member may be required to spend long hours on their feet.

Responsibilities

  • Provide courteous customer service to members and guests, ensuring efficiency of cart loading, cart cleanliness, staging and storing.
  • Meet and greet all members and their guests in a warm, friendly and professional manner in accordance with all facility policies and procedures.
  • Responsible for daily operations of range ball recovery utilizing both mechanical and hand machinery and equipment.
  • Responsible for the collection of, organization of, and cleanliness of all range baskets used for ball transportation according to policies and procedures established by management.
  • Help keep all working areas attractive, neat and clean free of trash and waste.
  • Responsible for washing the range balls to maintain cleanliness and usability.
  • Follow procedures for proper opening and closing of the cart and range operations.
  • Keep the outside area uncontested, neat, and clean.
  • Do not allow carts to clog passage area, arrange them neatly after having been used.
  • Inspect the condition of golf carts with specific attention to their cleanliness and appearance.
  • Responsible for cart cleanliness, cart supplies, cart condition and fueling. As well as the rotation of golf carts to ensure uniform usage amongst the fleet.
  • Assist golf shop personnel in the tournament setup of golf carts and range operations.
  • Refer all major problems/complaints to a manager and/or assistant manager.
  • Follow procedures in management of the cart.
  • Maintain order and continuity of player traffic.
  • Tracking and reporting the need for supplies necessary for day-to-day operations of their given areas.
  • Perform other duties as required.
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