Cart Range Bag Attendant

American Golf Corporation•Mission Viejo, CA

About The Position

The Cart Range Bag Attendant provides high-quality guest service while helping maintain the quality of daily golf operations. The role serves members and guests by maintaining golf carts and the driving range, attending to golf bags, and supporting a welcoming club environment. The attendant maintains the golf cart fleet and range, performs routine maintenance, responds to member and guest concerns, and helps train other cart attendants as requested. The position also supports American Golf initiatives and may involve other duties assigned by management. Work days and hours vary according to schedule and business needs; evening, weekend, and holiday work is required.

Requirements

  • Ability to operate a golf cart, golf ball picker, ball washer, ball dispenser, pressure washer, and golf cart jack.
  • Excellent interpersonal communication and customer service skills.
  • Valid driver’s license.
  • High school diploma or GED.
  • Ability to meet the role’s physical demands, including standing and walking for extended periods and lifting and carrying objects weighing up to 50 pounds.
  • Ability to work evenings, weekends, and holidays; days and hours vary by schedule and business needs.

Nice To Haves

  • Education in golf or a related field is preferred.

Responsibilities

  • Acknowledge and greet members and guests, and provide instruction on proper cart handling and loading clubs onto golf carts as needed.
  • Maintain the golf cart fleet by washing or detailing carts, stocking amenities, removing trash after use, ensuring carts have proper fuel or power, inspecting carts for mechanical problems before use, counting and securing carts at closing, and reporting mechanical issues to a supervisor.
  • Maintain the range by ensuring an adequate supply of range balls; collecting, cleaning, or delivering balls; rotating mats; checking lighting and tee alignment; maintaining clean water in the club cleaner and ball washer; removing trash; ensuring proper tractor fuel and oil levels; greasing fittings; picking balls along the perimeter; and removing cracked or damaged range balls.
  • Respond to member or guest concerns and direct them to a supervisor as appropriate.
  • Perform routine cart maintenance, such as changing flat tires and spark plugs.
  • Perform routine maintenance in the range environment, including changing or filling course coolers and emptying trash cans in the work area, parking lot, and clubhouse.
  • Train other cart attendants as requested to help ensure continuity of customer service.
  • Implement and support American Golf initiatives and programs as requested by management.
  • Perform other duties assigned by management.
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