Cart Range Bag Attendant

American Golf Corporation•Rosemead, CA
•Onsite

About The Position

The Cart Range Bag Attendant provides high-level guest service while helping maintain the quality of daily golf operations. The role serves members and guests by maintaining golf carts and the driving range, attending to golf bags, and supporting a welcoming customer experience. Work days and hours vary according to the schedule and business needs; evening, weekend, and holiday work is required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Excellent interpersonal communication and customer service skills.
  • Valid driver’s license.
  • High school diploma or GED.
  • Ability to operate a golf cart, golf ball picker, ball washer, ball dispenser, pressure washer, and golf cart jack.
  • Ability to meet the physical demands of the role, including lifting and carrying objects weighing up to 50 pounds.

Nice To Haves

  • Education in golf or a related field is preferred.

Responsibilities

  • Acknowledge and greet members and guests, and provide instruction on proper golf cart handling and loading clubs onto carts as needed.
  • Maintain the golf cart fleet by washing or detailing carts daily; stocking amenities such as pencils, scorecards, tees, and coolers; removing trash after each use; ensuring carts have proper fuel or power; inspecting carts for mechanical issues before use; counting and securing carts at closing; and reporting mechanical problems to a supervisor.
  • Maintain the range by ensuring an adequate supply of range balls; collecting, cleaning, or delivering balls; rotating mats; checking lighting equipment and tee alignment; maintaining clean water in the club cleaner and ball washer; removing trash; ensuring proper tractor fuel and oil levels; greasing fittings; picking up perimeter golf balls; and removing cracked or damaged range balls.
  • Address member or guest concerns and direct them to a supervisor as needed.
  • Perform routine cart maintenance, such as changing flat tires and spark plugs.
  • Maintain the range environment, including changing or filling course coolers and emptying trash cans in the work area, parking lot, and clubhouse.
  • Train other cart attendants as requested to support continuity of customer service.
  • Implement and support American Golf initiatives and programs as requested by management.
  • Perform other duties as assigned by management.
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