Golf Cart & Bag Room Attendant

TB ISLE RESORT LP•Aventura, FL

About The Position

The Golf Cart & Bag Room Attendant provides members and their guests with high-quality customer service. The role supports golf operations through golf bag retrieval and storage, club cleaning, golf cart service, and practice-range service. The attendant also helps maintain golf-related areas and communicates with the golf shop and golf operations to support efficient course operations and guest satisfaction.

Requirements

Minimum of 1+ year of golf industry, hospitality, or customer service experience is preferred.
Professional demeanor appropriate for a luxury environment.
Friendly personality and enjoyment of working with guests and members.
Ability to work in a fast-paced environment.
Hospitality- and customer-service-oriented, dependable, and responsible.
Valid driver’s license; the position requires driving a company golf cart throughout the property.
High school diploma or GED.
Ability to communicate in English.
Ability to work flexible schedules, including holidays and weekends.
Ability to perform multiple tasks.
Knowledge of equipment and machinery use.
Ability to be outdoors for long periods and work in heat, sun, wind, and rain.
Physical ability to lift, pull, and push items up to 50 pounds, and to stand, walk, reach, and bend throughout the shift.

Nice To Haves

A second language is a plus.

Responsibilities

Greet and assist members and guests with storing their golf clubs.
Maintain the cleanliness and organization of the bag storage room.
Manage bag drop for members and guests.
Load golf bags from the storage room or bag racks onto carts for daily and tournament play.
Provide directions to golfers to golf-related areas.
Assist golfers with carts and equipment.
Remove rental clubs for guest use, then clean and store them after use.
Store, clean, tag, and organize guest clubs in bag room storage.
Clean, detail, and restock golf carts after each use.
Document golf cart damage and deficiencies for mechanic review.
Maintain the cleanliness of golf-related areas.
Coordinate with the golf shop to support course efficiency and guest satisfaction.
Set up, reset, and break down practice stations.
Pick up and wash balls from the practice facility.
Ensure the security of golf equipment in storage.
Communicate regularly with golf operations and report important issues as necessary.
Provide additional support to other areas of the course as needed.