GM/HBC Manager Moscow ID

Albertsons Companies • Moscow, ID

5d • Onsite

About The Position

The GM/HBC Manager is a primary contact for customers, providing friendly, courteous, and helpful service within the variety department of a grocery store, handling mostly non-grocery items. This role is accountable for the department's results in providing superior service, increasing sales, improving gain, and containing costs. The Manager trains, supervises, schedules, and assigns duties to GM/HBC Clerks. They follow division guidelines for the merchandising program, change signs and prices as directed, and maintain appropriate stock levels. Responsibilities include daily floor stock inventory, writing variety orders, checking orders for completeness, viewing display areas to determine stock needs, stocking shelves, facing and organizing shelves, keeping stock and display areas clean and neat, and rotating and removing expired product daily.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently when necessary.
• Ability to understand and follow instructions.

Nice To Haves

• Prior experience as a clerk.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise GM/HBC workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the GM/HBC area.
• Maintain cleanliness of department and storage area.
• Replace stock in displays and on shelves as needed.
• Makes sure all expired items are removed from the shelves daily.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Write and input order into store computer.
• Monitor inter-office mail and company web page daily for updated information.
• Other duties as assigned.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• sick pay (accrued based on hours worked)
• PTO/Vacation pay (accrued based on hours worked)
• paid holidays (9 days annually)
• bereavement pay
• retirement benefits (pension and/or 401k eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed