(USA) GM Coach (Non-Complex) - WM

Walmart • Saukville, WI

3d • $65,000 - $100,000 • Onsite

About The Position

The GM Coach (Non-Complex) leads a designated store area, developing teams, delivering customer service, and driving financial performance and sales. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, expenses, and plans to reduce shrink and achieve sales and profit goals. It also supervises, hires, trains, mentors, and recognizes associates; sets expectations; and supports a workplace where associates feel they belong.

The Coach coordinates activities and assignments, builds relationships with stakeholders, advances business and customer initiatives, measures results, addresses improvement opportunities, and promotes continuous learning. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. It is expected to model Walmart’s values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.

The position is based at the Walmart location at 825 E Green Bay Ave, Saukville, Wisconsin. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply where required.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, develop, and communicate with associates at all levels, including touring stores and providing feedback through Tour to Teach.
• Model and promote exceptional customer service by following the One Best Way service model, supporting customer-service initiatives, resolving customer issues, and implementing action plans to correct deficiencies.
• Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, and controlling expenses.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations and support staffing needs and company growth.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on applying company standards in business processes.
• Build high-performing, inclusive teams; foster belonging, collaboration, trust, and associate development.
• Support Walmart’s goal of becoming a regenerative company, including creating positive impact, eliminating waste, and participating in local giving.
• Make decisions using data, insights, and analysis while balancing short- and long-term priorities and considering customers, associates, shareholders, suppliers, business partners, and communities.
• Promote continuous improvement, learning, resilience, and adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed