(USA) GM Coach (Non-Complex) - WM

Walmart • Wausau, WI

3d • $65,000 - $100,000 • Onsite

About The Position

The GM Coach (Non-Complex) leads and develops teams, supports store operations, and drives customer service and financial performance in the designated store area. The role teaches and trains associates, listens to their feedback, tours the store to provide coaching, communicates business initiatives and company direction, and leads change efforts. It models Walmart’s One Best Way service standards and helps resolve customer needs, complaints, and issues while implementing plans to improve the customer experience.

The GM Coach reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, and implements plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets expectations; and develops qualified talent. It coordinates work with stakeholders, tracks goals and results, addresses improvement opportunities, and ensures compliance with company policies, values, and ethical standards.

The position promotes Walmart’s principles of Respect for the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. Walmart offers competitive pay, performance-based bonuses, and benefits. The annual salary range is $65,000 to $100,000, with possible additional compensation based on location, complex structure, and applicable state pay differentials.

Requirements

• Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
• Successfully complete all job-required trainings and assessments.
• At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, mentor, and develop associates and teams; provide feedback through store tours and coaching.
• Communicate store operations, business initiatives, merchandising, company direction, expectations, and guidance to associates.
• Model and support customer service standards, resolve customer needs and complaints, and implement plans to improve the customer experience.
• Review profit and loss statements; assist with budgeting and forecasting; manage expenses; and work toward sales and profit goals.
• Monitor merchandise presentation, seasonal transitions, inventory flow, operational processes, and shrink mitigation.
• Hire, train, mentor, recognize, and supervise associates; assign duties, set expectations, promote belonging, and support staffing needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support company values, ethics, and integrity.
• Support continuous improvement, learning, adoption of technology, and associates through change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed