Global Training and Project Manager

Maggiano's•Coppell, TX

1d•Hybrid

About The Position

This position will provide training leadership, strategic partnership, project management, and operations consultation, to local Franchise partners, team members and our Global team through effective communication, coaching, project management skills and training to achieve training execution that drives and balances Guest Experience and profitability. The training support aspects of this position will be focused on international Chili’s locations in Latin America and potentially other regions in the future. Fluent spoken and written Spanish is required.

Requirements

Ability to speak and write Spanish with Native/Fluent proficiency.
3+ years of restaurant leadership experience as a General Manager/Manager.
Training passion with extensive knowledge and skill.
Strong project management skills, attention to detail and ability to drive results
Well organized, self-managing & motivated, with strong multi-tasking and time management skills.
Analytical skills with strong decision-making ability.
Strong communication skills and ability to collaborate and influence effectively with both with internal and external stakeholders.

Nice To Haves

Bachelor’s degree preferred.
New restaurant opening experience preferred.
Experience with Adobe InDesign, Illustrator, and Photoshop preferred.

Responsibilities

Establish and maintain cross cultural relationships and links with international Franchise partners and their operations teams in support of their business.
Conduct restaurant visits to coach performance and gain feedback on an as needed basis to ensure training brand standards are executed at the highest level.
Partner with Brinker Global Department leadership, operations, and other market support disciplines on performance consulting strategies resulting in targeted training solutions.
Provide training execution support and assist in the development of training support materials.
Provide consultation and expertise on holistic talent management systems and processes and influence partners to implement proven strategies consistent with Chili’s people philosophies to drive results.
Manage Franchise Training and Culinary Contacts in the development and execution of required systems, processes and standards, and support for local openings.
Execute and present training seminars.
Manage cross-functional projects and project teams with timelines and deliverables.
Collaborate with domestic Chili’s L&D team to create and support all materials for brand roll outs and projects.
Create, support and maintain materials essential for the team and partner reference.
Build and maintain relationships across all spectrums of the organization, franchise community, and vendor partners.
Apply project management principles and techniques to own, drive and improve processes and systems.
International travel 20-30%.

Benefits

Hybrid schedules with weekly flex days to work from home.
Competitive package with medical, dental, and vision coverage
life insurance
paid vacation and holidays
401(k) with company match
Employee Assistance Program with counseling, financial, legal, and life resources
Best You EDU, offering education programs and tuition reimbursement.
Generous dining discounts at Chili’s® Grill & Bar and Maggiano’s Little Italy®.
Annual bonus eligibility for every RSC Team Member.
On-site gym and fitness classes like yoga and boot camp.