Global Shipping Manager

Sotheby's•New York, NY

5d•$70,000 - $78,000

About The Position

The Global Shipping Manager is responsible for driving performance, cost efficiency, and continuous improvement across Sotheby’s global carrier network. This role sits between strategy and execution: translating data into decisions, leading key initiatives, and shaping how the transportation network operates day-to-day. While the Analyst focuses on reporting and analysis, this role prioritizes actions, drives change, and ensures outcomes are delivered. Working across US, EMEA, and APAC, this role partners closely with regional teams, carriers, and internal stakeholders to improve reliability, reduce cost, and enhance the client delivery experience. The role also supports consistent adherence to global trade and transportation compliance requirements across markets, ensuring processes align with regulatory standards.

Requirements

3–4 years of experience in logistics, supply chain, operations, or a related analytical field
Strong analytical skills; advanced Excel required
Ability to translate data into actions and drive execution against clear outcomes
Structured problem-solver with strong attention to detail
Effective communicator with the ability to influence stakeholders across functions
High ownership mindset with a bias toward execution and follow-through

Nice To Haves

Experience working with transportation providers or managing operational performance is preferred
Familiarity with international shipping and basic global trade compliance concepts (e.g., customs documentation, cross-border requirements) is a plus
experience with data visualization tools a plus
Early people management or mentorship experience is preferred

Responsibilities

Manage day-to-day carrier performance across inbound and outbound transportation
Track performance against KPIs (cost, transit time, service levels) and drive follow-up actions with carriers
Partner with the VP of Shipping on negotiations, supporting pricing discussions, rebates, and service terms
Contribute to carrier RFP processes through analysis, evaluation, and implementation support
Identify opportunities to improve carrier mix and allocation by lane and region
Translate performance data into clear improvement opportunities across the network
Lead execution of initiatives to reduce delays, improve reliability, and streamline workflows
Identify and eliminate inefficiencies, including manual processes and unnecessary handoffs
Support efforts to strengthen carrier diversification and improve network resilience
Act as a key business partner for transportation-related systems and tools
Help define requirements and support rollout of enhancements, particularly those improving client visibility and communication
Ensure systems and processes are adopted effectively and deliver intended operational benefits
Support adherence to global trade compliance requirements by ensuring transportation processes, documentation, and carrier practices align with regulatory standards
Partner with Legal, Compliance, and regional teams to address trade-related requirements (e.g., customs documentation, restricted shipments, cross-border processes)
Own execution of key shipping initiatives, ensuring progress against timelines and goals
Coordinate across US, EMEA, and APAC teams to align on priorities and implementation
Track risks, dependencies, and outcomes, and drive issues to resolution
Translate analysis into decisions, ensuring insights lead to action and measurable impact
Guide the development of reporting and dashboards in partnership with Data teams
Manage and develop a Shipping Analyst, setting priorities and building analytical capability
Ensure a strong operating cadence around performance reviews and follow-through
Partner with Client Experience, Supply Chain, Finance, and Compliance teams to resolve operational issues and improve end-to-end delivery
Support escalation management with carriers and internal stakeholders
Contribute to broader initiatives aimed at improving the client experience