Global Services Channel Partner Program Manager

GE HealthCare•Waukesha, WI

23h

About The Position

Drive a cross-functional team to deliver on all Channel partner program(s) deliverables within the regions and drive standardization of tools, platforms, processes, safety and contractual language around the globe. Drive Channel Partner growth initiatives to achieve service, quality and timeliness of regions objectives. Subject to Commercial policy objectives. Has independence in achieving commercial objectives within operating budgets and operating guidelines. Will help set direction for online selling of parts, training and accessories along with key partnership applications like MyGEHC.

Requirements

Strong leadership skills to drive culture changes and process improvement
Strong interpersonal skills to work with customers and frontline sales/service delivery teams
Strong oral and written communications skills
Strong program execution skills
Strong strategic mind and clear thinker
For roles outside of the USA- This role requires significant experience in the Product Management & Program Management.
Knowledge level is comparable to a Master's degree from an accredited university or college ( or a high school diploma with relevant experience).
For roles in USA - A college degree from an accredited university or college (or a high school diploma / GED with at least 8 years of experience in Job Family Group(s)/Function(s)).

Nice To Haves

10+ years’ experience in Healthcare product development, product management, new product introduction, sales, service, or related fields
Proven Healthcare product, service and digital industry acumen
Proven commercial leadership
Proven team leadership for horizonal teams
Proven experience with GE Healthcare service and commercial processes and working systems
Proven ability to work and travel globally

Responsibilities

All contract performance related activities, tied to Channel Partners or program(s).
Perform as interface between the region and the internal business team, managing the transfer of information and requests.
Assure timely resolution of issues, keep the regions advised of the progress of the program, and negotiate changes, variations, solutions to issues.
Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract.
May also support proposal and negotiations.
Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services.
Stays informed of industry trends that may inform work.
Uses high level of judgment to make decisions and handle complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers.
Has ability to assess quality of information given and ask pertinent questions to stakeholders or customers.
Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
Uses multiple internal and some external sources outside of own function to help arrive at a decision.
May lead functional teams or projects with minimal resource requirements, risk, and/or complexity.
Communicates difficult concepts and may influence others' options on particular topics.
May guide others to consider a different point of view.