Channel Partner Manager

Phonely • United States, CA

1d • Hybrid

About The Position

Phonely is building the platform that makes it possible for every business to answer their phone with voice AI. Our customers use our conversational voice AI agents to qualify leads, book appointments, route calls, and resolve real customer conversations in production. We are growing fast and believe partnerships will be a major growth lever. We are hiring a Channel Partner Manager to build and manage Phonely's partner ecosystem from scratch. This person will identify, recruit, and enable partners, including technology companies, resellers, agencies, consultancies, or system integrators, who can bring Phonely to their customers. This is a 0-to-1 role where you will define the strategy, build relationships, create enablement materials, and own the revenue that comes through the channel. This role offers the opportunity to build a partner program at a company with real product-market fit and momentum. You will work cross-functionally with sales, CS, marketing, and engineering, and report directly to leadership.

Requirements

• 4+ years in channel sales, partner management, or business development
• Experience building or significantly growing a partner program
• Strong relationship-building skills, you're the person partners want to work with
• Strategic thinker who can also execute on day-to-day partner operations
• Comfortable with technical products and able to enable non-technical partners
• Organized, self-directed, and comfortable with ambiguity
• Excellent written and verbal communication

Nice To Haves

• Existing relationships with telecom, contact center, or SaaS channel partners
• Experience in voice AI, UCaaS, CCaaS, or related technology categories
• Background at a company with a channel-led or channel-assisted GTM model
• Familiarity with partner ecosystems at Twilio, Five9, Genesys, Salesforce, or HubSpot

Responsibilities

• Define and execute Phonely's channel partner strategy from the ground up
• Identify, recruit, and onboard strategic partners (resellers, tech partners, consultancies, agencies, SIs)
• Build and maintain strong relationships with partner stakeholders at all levels
• Create partner enablement materials: training, sales collateral, demo environments, co-marketing content
• Develop joint go-to-market plans with key partners
• Track and manage partner pipeline, deal registration, and revenue attribution
• Negotiate partnership agreements and commercial terms
• Represent Phonely at partner events, conferences, and industry gatherings
• Collaborate with sales to support partner-sourced and partner-influenced deals
• Report on channel performance and iterate on strategy based on results

Benefits

• Meals covered
• Quarterly offsites to interesting places (Rocky Mountains, Costa Rica, Indonesia)
• Meaningful equity in a company that is growing fast

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed