Global Services Associate-2

Fermi National Accelerator Laboratory•Batavia, IL

13d•Onsite

About The Position

The Global Services Associate allocates support to Laboratory personnel and may be assisted by other administrative personnel. The role supports site access and ID badge services for Laboratory employees, users, affiliates, visitors, subcontractors, and foreign nationals. It maintains records and relevant system data, supports Global Services processes and documentation, and assists with special projects. The role is onsite at Fermilab’s Batavia, Illinois location.

Requirements

High school diploma.
At least 3 years of general office experience.
Proficiency in Microsoft Word, Access, Excel, and Outlook.
Familiarity with website content management systems and cloud-based business systems such as Workday.

Nice To Haves

Associate degree or equivalent preferred.
Knowledge of the Laboratory is a plus.

Responsibilities

Assist Lab employees, users, affiliates, visitors, and subcontractors with obtaining and renewing site access and ID badges.
Process foreign visitor site-access and ID issuance requests for approval, enter required data into applicable systems, and maintain, cull, and organize personnel files.
Create, maintain, and close out Foreign Nationals records in DOE’s Foreign Access Central Tracking System (FACTS) for foreign national personnel granted site access.
Apply knowledge of relevant nonimmigrant and immigrant documentation and status categories to individual circumstances.
Identify foreign and U.S. documentation, including passports, visas, and work authorizations, and note expiration dates and other elements required by Laboratory policies and procedures.
Assist with developing and implementing internal processes and procedures; review and monitor system data and reports and update or correct data as needed.
Keep informed about system enhancements and participate in developing, testing, and implementing new or modified Global Services processes.
Maintain the active Host list and ensure Hosts complete training required by the DOE Unclassified Foreign National Access Program Order.
Monitor and coordinate updates to the Global Services webpage and maintain the department process and procedure manual.
Compile reports from file searches and cull and destroy records as required or permitted by law, DOE, or the Laboratory’s Records Retention policy.
Assist with special projects within the Global Services group as needed.
Perform other duties assigned by the supervisor.
Perform all duties in accordance with applicable environmental, health, and safety regulations and practices.