Emergency Services Associate-2

RYOBI•Anderson, SC

8d•Onsite

About The Position

TTI Consumer Power Tools, Inc. is hiring an Emergency Services Officer II for its Anderson, South Carolina office. This mid-level security professional implements daily security policies and procedures and helps protect TTI assets. The position builds on Emergency Services Officer I duties with advanced situational awareness, mentoring responsibilities, and enhanced incident-response capabilities. Officers lead by example, support peers, mentor new officers, facilitate smooth shift transitions, and provide consistent security coverage across multiple posts. They are expected to respond effectively to elevated incidents, support shift operations, and contribute to continuous improvement. The role includes access control, patrols, monitoring security and life-safety systems, reporting incidents, responding to emergencies, and assisting employees, visitors, and vendors. Officers also provide on-the-job training, reinforce procedures and performance expectations, conduct shift briefings, and support leadership during incidents, disruptions, assignments, and exercises. Internal applicants must meet the stated service, performance, attendance, and disciplinary criteria in addition to the job requirements. Reasonable accommodation may be made for individuals with disabilities to enable them to perform the essential functions.

Requirements

Meet all qualifications required for Emergency Services Officer I; those qualifications are not listed in the supplied posting.
Minimum of two years of continuous service with TTI Security.
Emergency Medical Responder (EMR) certification.
Current CPR, First Aid, and AED certification.
Forklift certification, as required for assigned posts.
Completion of all required and assigned training.
Ability to remain calm, composed, and decisive under pressure.
Strong initiative, flexibility, and ownership of responsibilities.
Demonstrated leadership presence and clear, effective, candid communication skills.
Familiarity with multiple posts and willingness to cross-train as operational needs require.
Consistent professionalism, reliability, and accountability.
Internal applicants: no final warnings; fewer than six attendance points; Efficiency and Quality goals met for the previous three months; at least six months in the current role; and meeting all job-description requirements.

Responsibilities

Monitor and control access at designated entry and exit points for employees, visitors, and vendors in accordance with established procedures.
Verify credentials, enforce visitor management protocols, and maintain accurate access and visitor records.
Monitor assigned posts, alarm systems, and access-control platforms.
Identify, report, and help mitigate safety hazards and security concerns promptly.
Use security technologies and systems, including Omnigo, ExacqVision, alarm monitoring systems, and Lenel access control.
Monitor fire alarm panels and respond according to emergency and life-safety protocols.
Conduct routine patrols and maintain familiarity with buildings, grounds, and campus layouts.
Prepare clear, accurate, and objective incident and activity reports.
Take immediate and appropriate action in unsafe, suspicious, or high-risk situations.
Communicate via radio and other communication systems using established protocols.
Provide professional, courteous assistance to employees, visitors, and vendors.
De-escalate disputes or disruptive behavior calmly and professionally.
Participate in required safety, compliance, and skills-based training, including SLED Basics and Fire Extinguisher Training.
Perform duties with advanced proficiency, sound judgment, and heightened situational awareness.
Mentor and train new and developing officers on posts, procedures, systems, and professional conduct.
Respond to medical emergencies and security-related incidents in accordance with training, certification, and established protocols.
Support shift operations by reinforcing standard operating procedures and performance expectations.
Maintain awareness of shift activities and provide coaching or corrective guidance as needed.
Conduct and document shift pass-down briefings and end-of-shift summaries.
Serve as a subject-matter resource for multiple posts and cover posts as operational needs require.
Maintain professional appearance, uniform standards, and exemplary conduct.
Support leadership during minor incidents, operational disruptions, special assignments, and exercises.
Participate in ongoing training, skills development, and process-improvement initiatives.
Demonstrate reliable attendance and professional conduct aligned with organizational standards.
Perform other duties as assigned.