Global Resources Operations Associate

International Justice Mission•Columbia, DC

19h•Hybrid

About The Position

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world, with a team of over 1,200 professionals in over 30 offices. IJM is on a mission to rescue millions, protect half a billion, and make justice unstoppable, operating as a global community that values professional excellence, joy, and celebration. For over 25 years, IJM has pioneered work to protect vulnerable people from violence, with Justice System Strengthening Projects consistently reducing slavery and violence by 50-85% for large populations in poverty. As IJM expands its impact to protect 500 million people, they are seeking a Global Resources Operations Associate. This role supports operational systems and processes across Global Resources, specifically focusing on Trips to the Field and the Speakers Bureau, ensuring effective coordination, communication, and end-to-end execution. The position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates, and reports to the Global Resource Operations Manager. It requires candidates to have the right to work in the US.

Requirements

Bachelor’s degree in a related field
3–5 years of experience in business operations, logistics, or a related operational role
Demonstrated ability to manage a high volume of projects and tasks simultaneously to completion
Experience working cross-culturally and in trauma-informed settings
Proven effectiveness collaborating on cross-functional teams
Experience communicating with and producing materials for executive audiences

Nice To Haves

Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building
Self-starter with strong initiative
Highly organized and attentive to detail
Strong interpersonal skills and relational maturity
Ability to navigate tense or challenging conversations with humility and collaboration
Service-oriented mindset
Agile and adaptable in a fast-paced environment
Adept at creative problem solving

Responsibilities

Lead effective project management across Trips to the Field and Speakers Bureau operations
Serve as a primary point of contact for backend operations management using Smartsheet, SharePoint, and other identified platforms
Coordinate operational processes, timelines, and workflows to ensure requests and engagements are executed effectively from preparation through close-out
Partner closely with the Global Survivor Network to ensure policy alignment, consistency, and right-sized end-to-end support for Survivor Speaker engagements
Ensure requesting teams meet training, hosting, and policy requirements prior to engagements
Drive schedules for itineraries, briefing calls, preparation milestones, and engagement follow-ups
Support preparation of speaker remarks and coordination with internal stakeholders
Collaborate with Finance and other internal teams to ensure honorariums and compensation are processed when applicable
Maintain organized backend data and reporting to support operational efficiency and continuous improvement
Participation in IJM’s community of spiritual formation