Contractor, Global People Operations

Rhapsody•Boston, MA

5d•Hybrid

About The Position

Rhapsody is a healthcare technology company focused on improving data interoperability and quality. The company aims to accelerate innovation by making data accessible, trustworthy, and actionable for digital transformation, analytics, and AI initiatives. Rhapsody acts as the connective tissue and data readiness layer for the healthcare industry. The company is seeking an experienced Global People Operations Contractor to join its global team, reporting to the Chief People Officer. This role is ideal for someone with experience leading global People Operations for a distributed company, driving excellence in areas such as global mobility, payroll, benefits, HRIS, compensation, policies, compliance, people analytics, and HR process improvement. The contractor will oversee a team of two direct reports and will be responsible for managing HR operations in 10 countries where Rhapsody has employees and runs payroll. Rhapsody is an AI-first company, expecting team members to embrace AI tools to enhance work, collaboration, and delivery, focusing on efficiency, innovation, quality, security, and ethical responsibility.

Requirements

7+ years of progressive HR experience
3+ years of experience in global HR management
Strong understanding of global payroll, benefits, HRIS, compensation, administration, policies, compliance, analytics, and process improvement
Openness to working in a role that is both tactical and strategic
Proven track record of driving HR initiatives and projects to successful outcomes with a focus on continuous improvement and operational excellence
Advanced Microsoft Excel skills
Excellent communication, interpersonal, and leadership skills
Ability to work effectively in a fast-paced, dynamic environment
A sense of humor and optimistic approach when working through complex challenges
Experience designing and implementing compensation and benefits programs
Experience managing HR operations across multiple countries and regions

Responsibilities

Partner with the Global Payroll & Benefits Manager to oversee global payroll strategies, ensuring accuracy, compliance, and timeliness.
Oversee global benefits strategy, partnering with vendors and internal stakeholders to provide competitive and cost-effective benefits.
Utilize HR data and analytics to generate insights, inform decision-making, and develop dashboards and reports to track key HR metrics and trends.
Manage the strategic and operational aspects of a global workforce, including immigration compliance, compensation, and policy development for international assignments.
Oversee the implementation and optimization of HRIS systems to improve data management and reporting efficiency.
Develop and implement global compensation strategies and structures aligned with organizational goals and industry best practices.
Oversee day-to-day HR administrative functions, including record-keeping, employee inquiries, and documentation management.
Develop, communicate, and enforce HR policies and procedures, ensuring compliance with local regulations and company values.
Stay abreast of global HR laws and regulations to ensure compliance and proactively address risks.
Identify opportunities for process improvement and efficiency gains in HR operations, leading initiatives to streamline workflows.
Transform workflows to be AI-first by connecting tools, building scalable automations, and standardizing best practices.
Lead AI adoption by coaching others, identifying high-impact use cases, and balancing experimentation with governance and quality standards.