Contractor, Global People Operations

Rhapsody•Boston, MA

1d•$75 - $125•Hybrid

About The Position

Rhapsody is an AI-first company focused on accelerating innovation in healthcare by improving data access and quality. The company provides an interoperability and data quality foundation that enables digital transformation, analytics, and AI initiatives. This role is a 4-6 month contractor position, with a preference for candidates local to Boston, MA, requiring one day per week in the office. The Sr. Manager of Total Rewards will report to the Chief People Officer and will lead the Total Rewards function for a globally distributed company. The role involves driving operational excellence in global mobility, payroll, benefits, HRIS, compensation, policies, compliance, people analytics, and HR process improvement. The position has two direct reports: the Global Payroll & Benefits Manager and the Senior People Operations Partner. Rhapsody has employees in 10 countries and runs payroll in 7. The company emphasizes the use of AI to enhance work processes and expects team members to be open to adopting AI tools.

Requirements

7+ years of progressive HR experience, with 3+ years of experience in global HR management.
Strong understanding of global payroll, benefits, HRIS, compensation, administration, policies, compliance, analytics, and process improvement.
Openness to working in a role that is both tactical and strategic.
Proven track record of driving HR initiatives and projects to successful outcomes, with a focus on continuous improvement and operational excellence.
Advanced Microsoft Excel skills.
Excellent communication, interpersonal, and leadership skills.
Ability to work effectively in a fast-paced, dynamic environment.
A sense of humor and optimistic approach when working through complex challenges.
Experience designing and implementing compensation and benefits programs.
Experience managing HR operations across multiple countries and regions.

Responsibilities

Partner with Global Payroll & Benefits manager to oversee global payroll strategies, and provide oversight ensuring accuracy, compliance, and timeliness in payroll processing across all regions.
Oversee global benefits strategy, partnering with vendors and internal stakeholders to provide competitive and cost-effective benefits offerings.
Utilize HR data and analytics to generate insights and inform decision-making, developing dashboards and reports to track key HR metrics and trends.
Managing the strategic and operational aspects of a global workforce including immigration compliance, compensation, and developing and implementing policies that support international assignments, ensuring legal and tax compliance.
Oversee the implementation and optimization of HRIS systems, driving efficiency and effectiveness in data management and reporting.
Develop and implement global compensation strategies and structures, ensuring alignment with organizational goals and industry best practices.
Oversee day-to-day HR administrative functions, including record-keeping, employee inquiries, and documentation management.
Develop, communicate, and enforce HR policies and procedures, ensuring compliance with local regulations and alignment with company values.
Stay abreast of global HR laws and regulations, ensuring compliance in all areas of HR operations and proactively addressing any potential risks or issues.
Identify opportunities for process improvement and efficiency gains in HR operations, leading initiatives to streamline workflows and enhance the employee experience.
Transforms workflows to be AI-first by connecting tools, building scalable automations, and standardizing best practices across teams to drive efficiency and consistency.
Leads AI adoption by coaching others, identifying high-impact use cases, and balancing experimentation with governance and quality standards.