Global Mobility & Immigration Specialist

Cloudera•Austin, TX

1d•Remote

About The Position

At Cloudera, the Global Mobility & Immigration Specialist delivers employee services while leading and executing global mobility and immigration operations. The role focuses primarily on U.S. immigration and compliance, while overseeing mobility matters across the company. It manages U.S. immigration petition lifecycles, supports cross-border moves and assignments, advises employees and business partners, coordinates with external counsel and vendors, and improves HR operations, documentation, and employee resources. The position also uses HR systems and ticketing tools to maintain records and track immigration milestones, protects confidential information, and collaborates with teams across the business. The position is not eligible for sponsorship.

Requirements

Bachelor’s degree in Human Resources, Business Administration, International Business, or a related field, or equivalent practical experience.
At least 5 years of experience in HR Services, HR Operations, or Global Mobility, including hands-on management of U.S. immigration compliance.
Strong understanding of U.S. visa classifications, immigration audit requirements, and global mobility practices.
Proficiency with HRIS platforms; Workday is strongly preferred.
Experience working with immigration attorneys, external counsel, and third-party mobility vendors.
Strong proficiency with spreadsheet and presentation applications such as Google Sheets, Google Slides, and Excel.
Exceptional verbal and written communication skills, with empathy and clarity when supporting employees through immigration processes.
Meticulous attention to detail, strong organizational skills, and ability to manage multiple high-priority cases in a fast-paced environment.
Experience working across global time zones and demonstrated cross-cultural agility.
Ability to handle confidential and sensitive information with discretion.

Responsibilities

Serve as the primary point of contact for U.S. non-immigrant and immigrant visa processes, overseeing petition lifecycles from intake through approval.
Manage immigration compliance, including Public Access Files, Form I-9, E-Verify, and visa-expiry tracking.
Partner on cross-border moves, international assignments, relocations, and permanent transfers, considering local labor laws, permanent-establishment risk, tax, and social security.
Liaise with external immigration counsel to monitor case timelines, service-level performance, and costs.
Advise employees, hiring managers, and HR Business Partners on immigration options, sponsorship feasibility, mobility policies, and timelines.
Respond to employee global mobility questions and resolve escalations, coordinating handoffs among HR, payroll, legal, and vendors.
Create and maintain knowledge-base articles, FAQs, and self-service resources on visa sponsorship, relocation benefits, and HR policies.
Evaluate and streamline mobility, onboarding, offboarding, and data-management workflows.
Assist with drafting and documenting global mobility frameworks, business-travel policies, and standard operating procedures.
Participate in HR Operations projects focused on data integrity, system automation, and employee experience.
Use HRIS platforms and ticketing tools to maintain employee records, manage lifecycle events, and track immigration milestones.
Protect employee data and confidentiality while using data to generate mobility and operational insights.
Collaborate with IT, Payroll, Tax, Legal, Talent Acquisition, and Finance to deliver coordinated mobility and HR services.