Global Logistics Specialist-MCL

Mayo Clinic•Rochester, MN

5d•$25 - $36

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to putting patients first. They offer competitive compensation, comprehensive benefits, and opportunities for career advancement. This role is part of a team that facilitates the delivery of patient specimens and designs international shipping solutions for clients.

Requirements

High School diploma or GED and four years of transportation-related experience required.
Must have skills in systems analysis, planning, and negotiating.
Above average human relations, customer service, and communication skills are necessary to deal with clients, couriers and vendors.
Must be self-motivated, possess strong organizational and computer skills, work independent of direct supervision, and strive for excellence in serving our broad customer base.
Computer skills and working with databases also needed.
2-year commitment to the role is required.

Nice To Haves

Associate degree in Supply Chain Management, Business or related business-discipline and two years of transportation-related experience is preferred.
At least five years of prior experience in business, customer service, human relations and/or accounting is preferred.
Experience with couriers or logistics systems is a plus.
Lawson experience is helpful.

Responsibilities

Generate statistics and graphs for reporting of customer service and quality control data, route review, and financial tracking.
Participate in the negotiation of carrier and courier rates.
Work in conjunction with and at the request of Sales to facilitate the delivery and arrival of patient specimens to MML.
Track shipments to and from MML and assist in the recovery and expediting of delayed shipments.
Act as a resource person for sales and operations in designing and implementing international shipping solutions for MML clients.
Assist MML Packaging and other areas with issues involving international shipments, including customs clearance, expediting, and intervention on distressed shipments.
Order department and courier supplies as needed.
Act as a resource person for IATA, DOT, and international regulations.
Design and test shipping containers and shipping methods.
Monitor expenses and audit vendor invoices and prepare them for approval by the Supervisor.