Global Logistics Specialist-MCL

Mayo Clinic•Rochester, MN

4d•Onsite

About The Position

Responsible for the generation of statistics and graphs for reporting of customer service and quality control data, route review, and financial tracking. Participates in negotiation of carrier and courier rates. Works in conjunction with and at the request of Sales to facilitate the delivery and arrival of patient specimens to MML. Tracks shipments to and from MML and assists in the recovery and expediting of delayed shipments. Acts as a resource person for sales and operations in designing and implementing international shipping solutions for MML clients. Assists, MML Packaging and other areas with issues involving international shipments, including customs clearance, expediting, and intervention on distressed shipments. Orders department and courier supplies as needed. Acts as a resource person for IATA, DOT, and international regulations. Responsible for the design and testing of shipping containers and shipping methods. Monitors expenses and audits vendor invoices and prepares them for approval by the Supervisor. This position is not eligible for visa sponsorship/we will not sponsor or transfer a visa for this position. Also, Mayo Clinic DOES NOT participate in the F1 STEM OPT extension program. A 2-year commitment to the role is required.

Requirements

High School diploma or GED
Four years of transportation-related experience

Nice To Haves

Associate degree in Supply Chain Management, Business or related business-discipline and two years of transportation-related experience
At least five years of prior experience in business, customer service, human relations and/or accounting
Skills in systems analysis, planning, and negotiating
Experience with couriers or logistics systems
Above average human relations, customer service, and communication skills
Self-motivated
Strong organizational and computer skills
Ability to work independent of direct supervision
Strive for excellence in serving our broad customer base
Computer skills and working with databases
Lawson experience

Responsibilities

Generation of statistics and graphs for reporting of customer service and quality control data, route review, and financial tracking.
Negotiation of carrier and courier rates.
Facilitating the delivery and arrival of patient specimens to MML in conjunction with Sales.
Tracking shipments to and from MML and assisting in the recovery and expediting of delayed shipments.
Acting as a resource for sales and operations in designing and implementing international shipping solutions for MML clients.
Assisting MML Packaging and other areas with issues involving international shipments, including customs clearance, expediting, and intervention on distressed shipments.
Ordering department and courier supplies as needed.
Acting as a resource for IATA, DOT, and international regulations.
Designing and testing shipping containers and shipping methods.
Monitoring expenses and auditing vendor invoices and preparing them for approval by the Supervisor.