Global Logistics Specialist-MCL

Mayo Clinic•Rochester, MN
•Onsite

About The Position

Responsible for the generation of statistics and graphs for reporting of customer service and quality control data, route review, and financial tracking. Participates in negotiation of carrier and courier rates. Works in conjunction with and at the request of Sales to facilitate the delivery and arrival of patient specimens to MML. Tracks shipments to and from MML and assists in the recovery and expediting of delayed shipments. Acts as a resource person for sales and operations in designing and implementing international shipping solutions for MML clients. Assists, MML Packaging and other areas with issues involving international shipments, including customs clearance, expediting, and intervention on distressed shipments. Orders department and courier supplies as needed. Acts as a resource person for IATA, DOT, and international regulations. Responsible for the design and testing of shipping containers and shipping methods. Monitors expenses and audits vendor invoices and prepares them for approval by the Supervisor. This position is not eligible for sponsorship/we will not sponsor or transfer a visa for this position. Also, Mayo Clinic DOES NOT participate in the F1 STEM OPT extension program. A 2-year commitment to the role is required.

Requirements

  • High School diploma or GED
  • Four years of transportation-related experience required.
  • Skills in systems analysis, planning, and negotiating.
  • Above average human relations, customer service, and communication skills necessary to deal with clients, couriers and vendors.
  • Self-motivated, possess strong organizational and computer skills.
  • Ability to work independent of direct supervision.
  • Computer skills and working with databases needed.

Nice To Haves

  • Associate degree in Supply Chain Management, Business or related business-discipline and two years of transportation-related experience is preferred.
  • At least five years of prior experience in business, customer service, human relations and/or accounting is preferred.
  • Experience with couriers or logistics systems is a plus.
  • Lawson experience is helpful.

Responsibilities

  • Generation of statistics and graphs for reporting of customer service and quality control data, route review, and financial tracking.
  • Negotiation of carrier and courier rates.
  • Facilitating the delivery and arrival of patient specimens to MML in conjunction with Sales.
  • Tracking shipments to and from MML and assisting in the recovery and expediting of delayed shipments.
  • Acting as a resource person for sales and operations in designing and implementing international shipping solutions for MML clients.
  • Assisting MML Packaging and other areas with issues involving international shipments, including customs clearance, expediting, and intervention on distressed shipments.
  • Ordering department and courier supplies as needed.
  • Acting as a resource person for IATA, DOT, and international regulations.
  • Designing and testing of shipping containers and shipping methods.
  • Monitoring expenses and auditing vendor invoices and preparing them for approval by the Supervisor.
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