The Global Key Account Manager owns and grows a portfolio of strategic global System Integrator accounts. The role drives the global go-to-market strategy for an assigned channel or vertical and leads the development of associated global key accounts. It connects global strategy with regional execution and works closely with Regional Growth and Business Development, reporting to the Global Head of Key Accounts Management. The role is responsible for growing revenue and account share, retaining and expanding strategic customer relationships, and protecting profitability through value-based selling, disciplined pricing, and portfolio and mix optimization. It develops account-specific strategies, narratives, global agreements, and aligned regional account plans; supports strategic pursuits across regions and brands; and brings together experts for priority opportunities. The manager translates global strategy into channel priorities, consolidates customer and market insights, communicates requirements to Product and Marketing, and defines Key Account Management standards such as account plans and QBR cadence. Success includes revenue growth, EBITDA expansion, customer health and renewals, profitable account growth, accurate forecasting, and strong cross-functional and customer-centric collaboration. The position requires at least 40% travel, including international travel as business requires.
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Job Type
Full-time
Career Level
Mid Level