Global Key Accounts Manager - Broadcast

Keenfinity•Burnsville, MN

14h•$150,000 - $170,000

About The Position

The Global Key Accounts Manager owns and grows a portfolio of strategic global Public Address and Voice Alarm (PAVA) accounts. The role drives the global go-to-market strategy for an assigned channel or vertical, leads development of associated Global Key Accounts, and connects global strategy with regional execution in close collaboration with Regional Growth and Business Development. The role is responsible for growing revenue and EBITDA, expanding customer relationships, and positioning PAVA solutions in life-safety and voice-alarm markets. It establishes channel priorities, coordinates global account plans and senior customer relationships, supports strategic opportunities, consolidates customer and market insights, and defines Key Account Management standards. The position reports to Global Strategic Mission; no more specific reporting title is provided. The role requires travel of 40% or more, including international travel, as business requires. The U.S.-based annual salary range is $150,000–$170,000. Full-time employees may participate in health and welfare benefit plans, a 401(k) plan, paid time off, and sick leave programs, subject to applicable plan terms and policies. Applicants must be authorized to work indefinitely in the U.S.; future work-authorization sponsorship is not available.

Requirements

Bachelor’s degree in Business, Marketing, Engineering, or a related technical field.
3–7 years of experience in B2B sales or account management; experience in life-safety, fire and security, or building technology is ideal.
Experience with contract negotiation, value-based selling, pricing and margin management, and complex deal structuring.
Ability to collaborate across cultures and lead virtual, cross-functional teams without direct authority.
Strong ability to influence using a range of leadership styles, including directive, participative, and motivational approaches.
Experience with forecasting, pipeline analytics, and KPI dashboards; strong Excel or business-intelligence literacy.
Proficiency with Salesforce CRM and the MS Office Suite.
Executive presence and outstanding written, verbal, and presentation skills.
Demonstrable contribution to revenue growth and EBITDA expansion through PAVA key account strategy.
Track record of achieving retention and expansion targets within strategic accounts.
Ability to adapt to client needs and evolving regulatory and market requirements across regions.
Ability to balance growth and profitability and steward margins.
Valid driver’s license and unexpired passport.
Indefinite U.S. work authorization; future sponsorship for work authorization is unavailable.
Willingness to travel 40% or more, including internationally, as business requires.

Nice To Haves

MBA or another advanced degree.
5–7+ years in global key account management or strategic enterprise sales within PAVA, fire alarm, or life-safety systems.
Proven success managing $2M–$15M+ portfolios and multi-country engagements.
Proficiency with CPQ and BI dashboards, and familiarity with project and collaboration suites.
Deep background in PAVA, voice evacuation, mass notification, fire and life-safety systems, or closely adjacent building-technology markets.
Familiarity with EN 54, IEC 60849, or NFPA 72 standards.

Responsibilities

Exceed annual revenue targets and expand wallet share across assigned global key accounts.
Land, expand, and renew PAVA accounts using account playbooks that encourage adoption of voice evacuation and mass-notification solutions.
Attribute account initiatives to pipeline creation, conversion, and retention, and demonstrate their return on investment.
Protect and grow margins through value-based selling, disciplined pricing, and portfolio and cross-brand mix optimization.
Allocate resources such as sales-engineering time, demonstration assets, and enablement based on measurable returns.
Partner with Finance on forecast accuracy, unit economics, and long-term contract economics for PAVA programs.
Position PAVA as an independent leader in life-safety and voice-alarm systems through account-specific narratives and executive sponsorship.
Differentiate against competitors and expand PAVA into adjacent applications, verticals, and global regions.
Build thought leadership through customer showcases, reference deployments, and innovation roadmaps.
Define channel strategy, priority customer needs, solution plays, and markets to pursue; translate global strategy into clear channel priorities.
Own global account strategies, senior customer relationships, and global agreements for assigned key accounts.
Maintain one aligned account plan across regions.
Provide functional direction to Regional Account Managers and Business Development Managers.
Support cross-region and cross-brand strategic pursuits and bring the appropriate experts together for priority opportunities.
Consolidate customer and market insights and relay requirements to Product and Marketing teams.
Define Key Account Management standards, including Gold Sheets, account plans, and QBR cadence.
Monitor execution against agreed priorities.
Collaborate across Engineering, Operations, Finance, Product Management, and Marketing to maximize customer and business value.
Build a high-performance, customer-centric culture across the PAVA team and maintain transparent forecasting and trustworthy commercial commitments.