Global Key Accounts Manager - Broadcast

Keenfinity•Burnsville, MN

1d•$150,000 - $170,000

About The Position

The Global Key Accounts Manager owns and grows a portfolio of strategic global Public Address and Voice Alarm (PAVA) accounts. The role drives the global go-to-market strategy for an assigned channel or vertical, develops associated global key accounts, and connects global strategy with regional execution. It works closely with Regional Growth and Business Development. The role is accountable for growing revenue and account share, landing and renewing business, and demonstrating ROI for account initiatives. It protects and grows margins through value-based selling, disciplined pricing, portfolio mix optimization, and performance-based resource allocation, while partnering with Finance on forecasting and contract economics. It also strengthens PAVA’s market position through customer-specific narratives, executive sponsorship, competitive differentiation, expansion into adjacent applications and regions, customer showcases, reference deployments, and innovation roadmaps. The manager defines channel strategy and priorities, owns global account plans and senior customer relationships, supports cross-region and cross-brand pursuits, and brings relevant experts together for important opportunities. The role consolidates customer and market insights, shares requirements with Product and Marketing, establishes key account management standards, and monitors execution. Success depends on customer focus, growth and profitability, cross-functional leadership, integrity, and a commitment to life-safety technology.

Requirements

Bachelor’s degree in Business, Marketing, Engineering, or a related technical field.
3–7 years of experience in B2B sales or account management; life-safety, fire and security, or building-technology experience is ideal.
Experience with contract negotiation, value-based selling, pricing and margin management, and complex deal structuring.
Ability to collaborate across cultures and lead virtual, cross-functional teams without direct authority.
Strong ability to influence using a range of styles, from forceful and directive to participative and motivational.
Experience with forecasting, pipeline analytics, and KPI dashboards; strong Excel and BI literacy.
Proficiency with Salesforce CRM and the MS Office Suite.
Executive presence and outstanding written, verbal, and presentation skills.
Valid driver’s license.
Unexpired passport.
Indefinite U.S. work authorization; future work-authorization sponsorship is unavailable.

Nice To Haves

MBA or another advanced degree.
5–7+ years in global key account management or strategic enterprise sales within PAVA, fire alarm, or life-safety systems.
Proven success managing $2M–$15M+ portfolios and multi-country engagements.
Proficiency with CPQ and BI dashboards, and familiarity with project and collaboration suites.
Deep background in PAVA, voice evacuation, mass notification, fire and life-safety systems, or closely adjacent building-technology markets.
Familiarity with EN 54, IEC 60849, or NFPA 72 standards.

Responsibilities

Exceed annual revenue targets and expand wallet share across assigned global key accounts.
Land, expand, and renew business using PAVA account playbooks for voice evacuation and mass-notification solutions.
Measure and communicate ROI for account initiatives, including pipeline creation, conversion, and retention.
Protect and grow margins through value-based selling, disciplined pricing, and mix optimization across the PAVA portfolio and applicable cross-brand offerings.
Allocate resources such as sales engineering time, demo assets, and enablement based on measurable returns.
Partner with Finance on forecast accuracy, unit economics, and long-term contract economics for PAVA programs.
Position PAVA as a leader in life-safety and voice-alarm systems through account-specific narratives and executive sponsorship.
Differentiate against competitors and expand PAVA into adjacent applications, verticals, and global regions.
Build thought leadership through customer showcases, reference deployments, and innovation roadmaps.
Define channel strategy, priority customer needs, solution plays, and where to compete.
Translate global strategy into clear channel priorities.
Own global account strategies, senior customer relationships, and global agreements for assigned key accounts.
Ensure a single aligned account plan across regions.
Provide functional direction to Regional Account Managers and Business Development Managers.
Support cross-region and cross-brand strategic pursuits and bring the right experts together for priority opportunities.
Consolidate customer and market insights and feed requirements to Product and Marketing teams.
Define key account management standards, including Gold Sheets, account plans, and QBR cadence.
Monitor execution against agreed priorities.
Collaborate with Engineering, Operations, Finance, Product Management, and Marketing to maximize customer and business value.
Travel 40% or more, including internationally, as business requires.