Global Key Account Manager, Beauty and Personal Care

Croda International•Plainsboro, NJ

8d•Hybrid

About The Position

Global Key Account Manager (Beauty & Personal Care) Lead One of Croda's Most Strategic Beauty & Personal Care Partnerships Through Transformation Croda is a global leader in the research, development, and manufacture of innovative ingredients for the Consumer Care market. Our reputation is built on scientific expertise, sustainable innovation, and deep partnerships with many of the world's leading beauty and personal care organizations. As Global Key Account Manager, you will serve as the global commercial lead for one of Croda's most strategically important Beauty & Personal Care customers. The account is an industry leader in its segment and offers the opportunity of re-shaping our strategy and approaching them. You will strengthen senior relationships, anticipate shifting priorities, and position Croda as a trusted strategic partner. This is a highly visible leadership role requiring commercial judgement, organizational agility, and the ability to influence senior stakeholders across a complex global matrix. Success will depend on protecting current value while converting innovation and pipeline into profitable growth opportunities. Why Join Consumer Care Now? Croda Consumer Care continues to lead in innovation investment, sustainability, and strategic customer partnerships. With a broad portfolio of differentiated technologies and growing customer demand for high-performance, sustainable solutions, there is significant opportunity to deepen relationships with global beauty and personal care leaders. This role offers the opportunity to influence one of Croda's most strategically important Beauty & Personal Care partnerships, helping shape how the relationship evolves while unlocking future growth opportunities.

Requirements

Significant global key-account management, strategic-account leadership, or business-development experience within Beauty & Personal Care, Consumer Care, specialty chemicals, ingredients, or a related market.
Demonstrated success leading complex global customer relationships and long-term account strategies.
Ability to work collaboratively across regions, functions, and cultures.
Ability to rapidly build credibility with new decisionmakers and navigate evolving stakeholder landscapes.
Proven ability to generate pipeline, improve conversion, and deliver sustainable sales and margin growth.
Strong understanding of innovation, formulation, and R&D processes within the Beauty & Personal Care markets.
Strong negotiation, commercial planning, pricing, and value-selling capability.
Experience influencing senior stakeholders across large global organizations and leading through a matrix.

Responsibilities

Develop and execute a long-term global account strategy aligned with customer priorities and Croda growth objectives.
Anticipate and respond proactively to changes in customer leadership, structure, strategy, and decision-making.
Maintain and expand Croda's influence within the account.
Broaden relationships beyond current contacts to create resilient access across senior commercial, innovation, procurement, and R&D stakeholders.
Expand the opportunity pipeline through deeper collaboration with customer R&D and innovation teams.
Protect strategically important existing projects while identifying new opportunities created by the evolving customer organization.
Support priority projects from concept through commercial implementation.
Translate changing customer priorities and emerging trends into opportunities for Croda's innovation, technical, and commercial teams.
Deliver sustainable revenue, margin, and market share growth across the global account, meeting internal objectives and targets.
Mitigate commercial risks associated with changing customer strategy, structures, projects, and leadership teams.
Develop scenario and contingency plans that protect existing value and position Croda for future growth.
Drive pricing, value-selling, and commercial strategy in partnership with regional sales teams.
Build alignment across Sales, Marketing, R&D, Beauty Care Development, Supply Chain, and business leadership teams.
Lead through influence, ensuring regional teams operate against one coherent global account strategy.
Function as the primary escalation and coordination point for significant customer issues and transition risks.
Strengthen Croda's position as a trusted innovation partner and strategic collaborator.