Global Itinerary Customer Service Advisor
About The Position
We are growing and are seeking ambitious individuals with a strong work ethic who enjoy helping clients coordinate reservations and related services. These services may include accommodations, activities, transportation arrangements, and event-based services. The role is suited to detail-oriented, client-centered, driven multitaskers who are comfortable working independently in a remote environment. The advisor assists clients with personalized service arrangements, researches and compares options, confirms reservations, communicates professionally by email and phone, and supports service updates and inquiries. The role also includes required and ongoing training.
Requirements
- Must be authorized to work in the United States.
- Strong written and verbal English communication skills.
- Reliable internet connection and a smartphone.
- Must be at least 18 years of age.
- A laptop or desktop PC is highly recommended.
Responsibilities
- Assist clients with making personalized service arrangements.
- Research and compare available options to meet client preferences.
- Confirm reservations and ensure details are accurate.
- Communicate clearly and professionally via email and phone.
- Support updates, modifications, and service-related inquiries.
- Complete required training and participate in ongoing training.
Benefits
- 100% remote setting.
- Flexible scheduling.
- Supportive team culture.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
