Global HR Specialist - GA - On Site

Vensure Employer Solutions • Duluth, GA

3d • Onsite

About The Position

The Global HR Specialist, US delivers customized HR services that support client business needs, retention, and growth. The role advises clients on federal, state, and local compliance requirements and performs HR service functions. It proactively consults with clients, follows up on HR deliverables, and helps ensure that client policies, procedures, and actions comply with applicable requirements.

The specialist works with targeted Elite HR-Centric clients, focusing on compliance and strategic HR needs. They manage client health, maintenance, and retention; monitor payroll trends; advise on products and services; and help clients navigate compliance matters. The role partners with clients, sales, and operations to support successful transitions and lasting relationships, and provides customized, timely solutions that improve communication, productivity, organizational culture, and work practices while mitigating risk.

The position also supports the development of HR materials and processes, including handbooks, job descriptions, performance evaluation systems, compensation plans, hiring and onboarding processes, salary benchmarking, and succession planning. It identifies legal and regulatory concerns, mentors HR Business Partners and Associate HR Business Partners, and independently advises on complex, high-risk, and strategic matters. Travel for client site visits may be required, alongside remote client meetings. The position is based in an indoor office environment and may involve moderate noise from office equipment or coworkers.

Requirements

• 2–4 years of HR experience.
• Bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of experience, skills, and education; the posting describes this as preferred.
• Knowledge and experience in HR best practices, especially employee relations, and related federal, state, and local laws and regulations.
• Working knowledge of multiple HR disciplines, including employee relations, organizational diagnosis, performance management, recruitment, compensation, and benefits.
• Proficiency with Microsoft Office software, including Excel, Word, PowerPoint, and Teams, and ability to learn other applications.
• Strong organizational and time-management skills, communication and interpersonal effectiveness, and internal and external customer service skills.
• Ability to adhere to KPIs and standard operating procedures; apply change management; make sound decisions under pressure or tight deadlines; and exercise appropriate judgment.
• Ability to handle confidential information ethically and appropriately.
• Ability to manage multiple projects and daily account and HR matters, follow issues through to resolution, and deliver results as committed.
• Ability to resolve escalations using judgment consistent with standards, practices, policies, procedures, regulations, and applicable law, with business acumen and an understanding of the business-owner perspective.
• Ability to analyze complex employee relations, organizational, and business issues; manage competing priorities; determine when to escalate concerns; and remain composed in sensitive situations.
• Ability to work independently and collaboratively, build relationships across levels and cultures, adapt communication style to the audience and situation, and communicate clearly in writing and verbally.
• Ability to conduct client training, draft policies and communications, present HR guidance and recommendations, actively listen, and facilitate complex conversations.
• Ability to perform sedentary office work, use a computer and office equipment, read and review documents, and occasionally walk through the office; occasional travel may be required.

Nice To Haves

• Experience with various HRIS systems and payroll platforms.
• PRISM, EOR, or PEO experience.
• Bilingual English/Spanish capabilities.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
• Bachelor’s degree in human resources, business administration, or a related field, or equivalent combination of experience, skills, and education.

Responsibilities

• Work with targeted Elite HR-Centric clients, focusing primarily on compliance and strategic HR needs.
• Manage client health, maintenance, and retention; monitor payroll trends, consult on products and services, and address compliance matters.
• Coordinate with clients, sales, and operations to support successful transitions to Vensure and maintain long-term client partnerships.
• Build and maintain relationships with clients, appointed contacts, and on-site supervisors, providing guidance and solutions that support client success, growth, satisfaction, and retention.
• Provide customized HR solutions consistent with client standards and HR best practices, resolve issues promptly, follow up in a timely manner, and make proactive recommendations to improve workplace practices and mitigate risk.
• Help clients develop handbooks, job descriptions, performance evaluation systems, compensation plans, hiring and onboarding processes, salary benchmarking, and succession plans.
• Identify legal and regulatory compliance concerns related to Human Resources and work with clients to maintain effective relationships and communication.
• Provide guidance and mentorship to Human Resources Business Partners and Associate HR Business Partners.
• Independently advise on complex, high-risk, and strategic HR matters using multi-disciplinary and multi-state HR experience.
• Travel for onsite client visits and meet remotely with clients to achieve KPIs, service levels, and profitability objectives.
• Attend webinars, seminars, and training to stay current on laws and best practices.
• Support HR projects and initiatives outside the assigned client group as needed.
• Provide backup support to HR Business Partners and other HR team members during peak periods, absences, or urgent employee relations needs.
• Perform other related duties as assigned to support business operations and HR team objectives.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off, holidays, parental leave, and sick leave as required by applicable state law.
• Life insurance, short-term disability, and long-term disability.
• Employee assistance program (EAP).
• Flexible spending account (FSA) and health savings account (HSA).
• Identity theft protection.
• Critical illness, accident, cancer, and hospital protection coverage.
• Legal insurance and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level