Global GTM Delivery Leader

MiniMed•Virtual, GA

About The Position

MiniMed is seeking a Global GTM Delivery Leader to execute strategic technology initiatives across its global Go-To-Market ecosystem. The role initially leads the Salesforce portfolio while building the delivery capabilities, governance models, and operating structure needed to support a broader portfolio of commercial technologies. The scope is expected to expand over time to customer engagement, marketing, digital, data, AI, and other commercial platforms that support business growth and customer success worldwide. The leader will establish and lead a high-performing global delivery organization, partnering across business and technology functions to execute strategic initiatives, improve operational excellence, and deliver business outcomes at scale. The role works closely with Product Management, Enterprise Architecture, Platform Engineering, business stakeholders, and external partners to plan, govern, and execute technology investments across the GTM ecosystem. The position leads delivery across MiniMed’s Salesforce ecosystem, including Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Marketing Cloud, Data Cloud, and Commerce Cloud. It also evolves delivery practices across a wider range of commercial technologies, establishing shared methodologies and governance while coordinating execution across interconnected platforms and business capabilities. The leader oversees portfolio governance, executive reviews, steering committees, performance reporting, delivery risks, dependencies, budgets, resource planning, and prioritization. The role builds trusted relationships with senior leaders, translates strategic priorities into executable plans and measurable outcomes, and provides executive communications about portfolio health, risks, performance, and recommendations. The position leads, develops, and mentors a global team of delivery managers, program managers, scrum leaders, business analysts, and project professionals; aligns workforce planning with organizational needs; and manages strategic vendors, consulting partners, and system integrators. It also drives delivery maturity, Agile adoption, operational efficiency, modern delivery practices, automation, AI-enabled delivery capabilities, and data-driven decision-making. A bachelor’s degree and at least 7 years of relevant experience are required, or an advanced degree and at least 5 years of relevant experience. The salary range listed for U.S. locations excluding Puerto Rico is $138,000–$234,000. The position is eligible for a short-term incentive. MiniMed describes a flexible benefits package for eligible regular employees, including health, dental, and vision insurance, retirement and incentive plans, paid time off, and other benefits.

Requirements

Bachelor’s degree and a minimum of 7 years of relevant experience, or an advanced degree and a minimum of 5 years of relevant experience.
10 or more years of experience leading enterprise technology delivery programs and organizations (preferred qualifications).
5 or more years of people leadership experience managing global teams (preferred qualifications).
Proven experience managing complex, cross-functional technology initiatives with multiple stakeholders and dependencies.
Demonstrated success delivering enterprise-scale CRM, commercial, digital, or customer-facing technology solutions.
12 or more years of progressive leadership experience within enterprise technology organizations (Global Delivery Leadership qualifications).
Experience managing large global portfolios consisting of multiple strategic programs, initiatives, and delivery teams.
Proven success building delivery organizations and scaling operating models across enterprise environments.
Demonstrated ability to lead organizational transformation and deliver measurable business outcomes.
Extensive experience leading Salesforce delivery organizations and large-scale CRM transformation programs.
Deep understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Marketing Cloud, Data Cloud, and Commerce Cloud.
Experience supporting global user communities and multi-region technology deployments.
Ability to extend delivery leadership into broader commercial and customer-facing technology ecosystems.
Expertise in portfolio management, financial planning, governance, prioritization, risk management, dependency management, and executive reporting.
Experience establishing enterprise delivery frameworks, governance structures, and operational metrics.
Track record of improving delivery predictability, quality, and execution effectiveness across complex organizations.
Exceptional communication and influence skills, including experience working with executive leadership teams and steering committees.
Proven ability to align business priorities with technology execution strategies.
Strong organizational leadership and change management capabilities.

Nice To Haves

Degree in Computer Science, Information Systems, Engineering, Business, or a related field.
Healthcare, MedTech, Life Sciences, or other regulated-industry experience.
One or more preferred certifications: PMP, PgMP, SAFe Agilist, Salesforce certifications, Agile Delivery certifications, or ITIL.

Responsibilities

Lead the global delivery organization responsible for execution across the Go-To-Market technology portfolio.
Drive delivery of strategic programs, platform enhancements, business transformations, and operational initiatives.
Establish scalable delivery practices for a growing and diverse technology ecosystem.
Build partnerships across business, product, architecture, engineering, and operations organizations.
Promote accountability, transparency, execution excellence, and continuous improvement.
Lead planning, execution, governance, and value realization across Salesforce initiatives and coordinate release planning, risks, and cross-functional dependencies.
Expand delivery leadership beyond Salesforce to commercial technologies, customer engagement platforms, marketing technologies, digital experiences, customer data platforms, analytics, AI solutions, and future GTM capabilities.
Establish common delivery methodologies and governance frameworks across technology domains.
Lead portfolio governance practices, executive reviews, steering committees, and performance reporting.
Manage delivery risks, dependencies, budgets, resource planning, and portfolio prioritization.
Align business goals, technology roadmaps, delivery capacity, and organizational priorities; develop operational metrics for visibility and decision-making.
Build relationships with senior business and technology leaders and translate strategic priorities into executable delivery plans and measurable outcomes.
Facilitate alignment across stakeholder groups and provide executive communications on portfolio health, risks, performance, and recommendations.
Advise leadership teams during transformation initiatives and organizational change.
Lead, develop, and mentor global delivery, program, scrum, business analysis, and project professionals.
Build a high-performing organization and establish workforce planning strategies aligned with future needs.
Manage strategic vendor relationships, consulting partners, and system integrators.
Lead initiatives to improve delivery maturity, Agile adoption, and operational efficiency.
Drive Agile, SAFe, DevOps, and product-centric ways of working.
Use automation, AI-enabled delivery capabilities, and data-driven decision-making to improve organizational effectiveness.
Identify opportunities to reduce complexity, improve speed to value, and increase stakeholder satisfaction.

Benefits

Flexible benefits package.
Short-term incentive plan.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Incentive plans.
401(k) plan with company match.
Short-term disability coverage.
Paid time off and holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement for eligible employees, subject to IRS minimum earnings requirements.
Capital Accumulation Plan for eligible employees, subject to IRS minimum earnings requirements.