Global Digital Workplace Management Engineer

Finning • Edmonton, AB

73d • $100,000 - $120,000 • Hybrid

About The Position

Finning Canada is seeking a Global Digital Workplace Management Engineer to support and advance our digital workplace capabilities across the organization. We’re seeking a senior engineer who can architect, implement, and operate a secure, performant, and cost-optimized Citrix/VDI service that supports a global, hybrid workforce and mission-critical applications. Working closely with the Service Owner, the Global Digital Workplace Management Engineer will play a key role in enhancing existing services, designing and delivering new digital workplace use-case services, and partnering with the business on related initiatives and projects. The role requires a strong balance of technical expertise, architectural thinking, and stakeholder collaboration to ensure technology solutions effectively support business outcomes. What we can offer you: · Great people and place to work with a hybrid work opportunity · Career advancement and training opportunities · Pension and employee stock purchase plans with company contributions · Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits · What we can offer you: · Great people and place to work with a hybrid work opportunity · Career advancement and training opportunities · Pension and employee stock purchase plans with company contributions · Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits · For this position, the expected salary range is between $100,000 and $120,000 annually. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications.

Requirements

• Proven experience supporting enterprise digital workplace or end-user computing services across multiple platforms.
• Hands-on experience with Microsoft Intune for endpoint and mobile device management.
• Working knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, and Microsoft Teams.
• Practical experience supporting Citrix VDI or similar virtual desktop environments at an operational level (user support, troubleshooting, service operations).
• Experience supporting file services, print services, or managed file transfer/SFTP platforms in an enterprise environment.
• Strong PowerShell scripting skills for administration, automation, and operational tooling.
• Solid understanding of identity and access concepts such as Entra ID, RBAC, and Conditional Access, sufficient to support day-to-day operations.
• Strong troubleshooting skills with the ability to work across multiple technologies and escalate appropriately to subject matter experts.

Nice To Haves

• Experience with Power Platform components such as Power Automate, Power Apps, or Logic Apps.
• Exposure to endpoint security tooling, vulnerability management, or privileged access management solutions.
• Familiarity with hybrid or cloud storage platforms (for example NetApp or cloud-based file services).
• Basic familiarity with Citrix Cloud, Azure-hosted workloads, or virtual desktop infrastructure beyond user-level support.
• Experience supporting compliance-driven environments, including audit support, retention policies, or PCI-related workflows.

Responsibilities

• Support and operate a broad range of Digital Workplace Management (DWM) services, including Microsoft 365, endpoint management, VDI/Citrix and enterprise file and print platforms.
• Provide day-to-day operational support across Microsoft Intune (Windows, iOS, Android), including device configuration, application deployment, compliance policies, and troubleshooting.
• Support Microsoft 365 services such as Exchange Online, SharePoint Online, and Microsoft Teams from a platform and service-operations perspective, including mail flow issues, collaboration configuration, retention, and lifecycle management.
• Support enterprise file, print, and managed file transfer services, including file shares, print servers, and SFTP solutions, covering user onboarding, access management, and issue resolution.
• Develop and maintain PowerShell scripts and low-code automations to improve operational efficiency across digital workplace services, including user lifecycle, device management, compliance workflows, and reporting.
• Participate in incident response, problem management, and root-cause analysis across supported platforms, contributing to permanent fixes and service improvements.
• Create and maintain runbooks, operational documentation, and knowledge articles to reduce single points of failure and improve team resilience.
• Collaborate closely with security, identity, networking, and platform specialists to support governance, security controls, and compliance requirements.

Benefits

• Great people and place to work with a hybrid work opportunity
• Career advancement and training opportunities
• Pension and employee stock purchase plans with company contributions
• Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits
• Great people and place to work with a hybrid work opportunity
• Career advancement and training opportunities
• Pension and employee stock purchase plans with company contributions
• Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed