Digital Workplace Engineer

Sword Group

About The Position

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. In response to our continued high-growth trajectory, Sword’s Digital Workplace & Cyber Team have a new opening for an experienced and motivated Digital Workplace Engineer to support our strategic managed service clients. As a Digital Workplace Engineer, you will be working within a fast-growing team of Microsoft Cloud & Cyber Engineers, Consultants and Architects working on strategic managed service engagements supporting our clients in delivering innovative solutions, proactive monitoring and continuous improvements.

Requirements

Good experience and background of producing high quality documentation and solution artefacts
Microsoft certifications and accreditations in M365 such as MS-102, SC-300 essential for the role
Experience and knowledge of on-premises Active Directory and Entra ID including GPO, MFA, PIM, RBAC, External ID, Conditional Access policies, Passwordless solutions and applying security configuration such as Microsoft Zero Trust Framework
Experience and knowledge of Microsoft, NCSC, NIST, CIS, ISO27001 and Cyber Essentials frameworks and best practice and how they translate to controls, policies and configuration baselines valuable
Cloud infrastructure and connectivity requirements (e.g. Entra Connect, networking fundamentals and service performance)
Experience and knowledge of on-premises Exchange, Hybrid and Exchange online
Experience of migration from on-premises to Cloud hosted solutions across the Microsoft 365 stack
PowerShell, Graph API and automation
Microsoft Teams

Nice To Haves

Microsoft certifications and accreditations such as MS-721, MS-700, SC-401 and AZ-900 desirable but not essential
Experience with Digital Workplace cyber tools such as BeyondTrust, Tenable, Knowbe4 and Island beneficial

Responsibilities

Supporting a range of M365 solutions and workloads
Ensure Identity driven security with Entra ID, is aligned to defined standards and frameworks
Maintain and evolve solutions and service levels within key strategic Managed Service customers
Maintain the platform and ensure services are performing well and are cost efficient
Develop and maintain strategic roadmaps for continuous improvements to service and the digital platforms
Develop and update regular monthly service and platform reporting
Develop and maintain strong relationships with managed services clients, understanding their business needs, and identifying opportunities for further collaboration
Work closely with others in the team to identify opportunities and leverage existing capabilities to deliver end-to-end solutions to clients
Stay up to date on the latest M365 and Entra ID technology changes and be an advocate for Digital Workplace and cyber within the business and with clients
Build strong relationships with clients through quality execution and personable advice and guidance to become a trusted advisor and drive long-term business relationships