Global Credit to Cash Analyst-Collections

Teleflex•Durham, NC

About The Position

Teleflex is seeking a Global Credit to Cash Analyst to independently manage complex accounts receivable portfolios and support consistent improvement in collection metrics. The role manages day-to-day receivables collection while maintaining professional customer communications and following company values. It requires understanding and adhering to audit and compliance requirements for the credit-to-cash process, collaborating with process owners and colleagues on continuous improvement, and providing excellent customer service. The analyst reports on DSO and other portfolio metrics, customer payment patterns, and credit risk. The position also involves identifying process improvements with order-to-cash partners and management, building effective relationships with internal and external partners, and working independently with an accountable, results-focused approach.

Requirements

At least 2 years of Credit and Collections or Customer Service experience is preferred.
Knowledge of and ability to apply accounting principles and procedures.
Advanced Excel skills and proficiency in Microsoft Office applications, specifically Word and Excel.
Excellent written and verbal communication skills.
A team-minded, solutions-focused approach.
Ability to work collaboratively and independently, with a sense of urgency to meet and exceed department goals.
Strong planning, communication, and organizational skills, with attention to detail.
Ability to learn new systems and processes.
Initiative in investigating issues and problem-solving to provide effective solutions.
Ability to perform tasks with minimum supervision.

Nice To Haves

Bachelor’s degree, preferably in Finance, Accounting, or a related field.
Fluency in Spanish and/or German in addition to English.
SAP proficiency; ERP and CRM software experience are a strong plus.

Responsibilities

Independently manage customer credit risk, collection, and billing issues; identify and work through solutions with peers and process owners.
Report portfolio status on demand and use available systems to create reports.
Apply credit-risk concepts in day-to-day work to reduce risk to Teleflex.
Identify process deviations and weaknesses, and communicate improvement ideas to process owners to improve processes and customer experience.
Collaborate with peers, customers, and process owners to achieve mutually beneficial outcomes.
Proactively collect accounts receivable to help reduce bad-debt write-offs and third-party collections.
Understand internal audit controls and partner with the manager to ensure compliance.
Evaluate processes and ensure compliance with policy.
Communicate task status to the direct manager and provide other departmental support as requested.
Comply with the Teleflex Code of Ethics and company policies, rules, and procedures.
Complete other duties and tasks as assigned.