Credit to Cash Analyst

Teleflex•Durham, NC

About The Position

Teleflex is seeking a Credit to Cash Analyst to manage assigned accounts receivable portfolios in alignment with the Teleflex Global Credit to Cash policy. The role manages day-to-day collections, supports consistent improvement in collection results, and follows established credit-to-cash processes. It also includes reporting on DSO and other metrics, customer payment patterns, and credit risk. The analyst works with internal and external partners, process owners, peers, and management to resolve customer issues, improve processes, reduce risk, and provide excellent customer service. The position calls for an accountable, results-focused professional who can work independently and collaboratively and build strong relationships.

Requirements

Bachelor’s degree preferred, in Finance, Accounting, or a related field.
Minimum of 2 years of Credit and Collections or Customer Service experience preferred.
Knowledge of and ability to apply accounting principles and procedures.
Excellent written and verbal communication skills.
Team-oriented and solutions-focused approach.
Demonstrated urgency and ability to work collaboratively and independently to meet and exceed department goals.
Strong planning, communication, and organizational skills, with attention to detail.
Ability to collaborate with partners.
Ability to learn new systems and processes.
Initiative in investigating issues and problem-solving to provide effective solutions.
Proficiency in Microsoft Office applications, specifically Word and Excel; advanced Excel skills.
Ability to perform tasks with minimal supervision.

Nice To Haves

SAP proficiency.
Experience with ERP and CRM software.
Bachelor’s degree in Finance, Accounting, or a related field.
At least 2 years of Credit and Collections or Customer Service experience.

Responsibilities

Manage assigned accounts receivable portfolios in accordance with the Teleflex Global Credit to Cash policy and processes.
Manage day-to-day collection activity and proactively collect receivables to reduce bad-debt write-offs and third-party collections.
Independently identify and resolve customer credit-risk, collection, and billing issues in collaboration with peers and process owners.
Report portfolio status on demand and use available systems to prepare reports, including DSO and metrics, customer payment patterns, and credit-risk reporting.
Apply credit-risk concepts to daily work to reduce risk to Teleflex.
Identify process deviations and weaknesses, and communicate ideas to improve processes and the customer experience.
Collaborate with peers, customers, process owners, and management to achieve mutually beneficial outcomes and ongoing process improvement.
Understand internal audit controls and partner with the manager to ensure compliance; evaluate processes for compliance with policy.
Communicate task status to the direct manager and provide other departmental support as requested.
Comply with the Teleflex Code of Ethics and all company policies, rules, and procedures.
Complete other duties and tasks as assigned.