About The Position

Everywhen International is seeking a Global Benefits Programme Coordinator to deliver global employee benefits programmes to a wide range of clients. The role involves working closely with consultants, international broker partners, and internal teams to provide clients with a smooth, high-quality service. It combines client contact with day-to-day coordination and administration. The role requires travel to London or Southampton once a week or every other week.

Requirements

  • Strong experience in employee benefits, ideally in a global or broking environment.
  • Proven track record of managing client relationships and portfolios.
  • Good understanding of how global benefits programmes operate.
  • Confident written and verbal communication skills.
  • Strong organisation skills and ability to manage deadlines and priorities.
  • Comfortable working with data, reports, and Microsoft Office tools.
  • Client-focused and professional in interactions.
  • Strong attention to detail and problem-solving ability.
  • Able to work independently and as part of a team.
  • Adaptable and comfortable working in a changing environment.
  • Proactive, with a willingness to suggest improvements and new ideas.

Nice To Haves

  • Experience supporting new business activity.
  • IF7 or GR1 qualified, or working towards Cert CII.

Responsibilities

  • Manage a portfolio of global employee benefits clients, focusing on strong service and retention.
  • Support consultants with new business opportunities and client proposals.
  • Deliver client work, including renewals, programme design, and placing cover with providers.
  • Act as a main point of contact for clients and international partners.
  • Coordinate with in-country brokers and insurers to ensure programmes run smoothly.
  • Handle policy administration accurately and on time.
  • Identify opportunities to expand services and generate additional revenue.
  • Use internal CRM systems to track activity, pipelines, and client work.
  • Ensure all activity meets regulatory and company standards.
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