Global Accounts Client Partner | US

Cast AI•Boston, MA

1d•Remote

About The Position

CAST AI is an automation platform for operating cloud-native and AI infrastructure at scale. It uses autonomous decision-making in Kubernetes and cloud environments to optimize performance, reliability, and efficiency. The company serves more than 2,100 companies and operates across 34 countries. The Global Client Partner owns 2–3 of CAST AI’s largest enterprise relationships worldwide and is responsible for growing each into a multi-million-dollar ARR account. This is a hunter role focused on finding new budgets, teams, and use cases within managed accounts and closing the resulting opportunities. The role owns the commercial relationship end to end, while Technical Account Managers handle technical matters. The Client Partner develops and executes multi-year account plans; drives new business, upsell, and cross-sell across business units and regions; and owns contract negotiations, pricing, closing, and renewals. They build VP- and C-level relationships and broad customer networks, demonstrate CAST AI’s savings and impact, monitor account usage and risk, and collaborate with Technical Account Managers and R&D on technical needs, product feedback, and roadmap questions.

Requirements

At least 10 years of enterprise account management or sales experience.
A proven record of growing strategic accounts into multi-million-dollar relationships.
A track record of building executive relationships and networks inside large enterprises.
Proven success negotiating and closing large, complex enterprise contracts.
Ability to identify key contacts, understand client needs, and tailor proposals to address those needs.

Nice To Haves

Experience with Kubernetes, the sales lifecycle, and the cloud space.

Responsibilities

Build and run multi-year plans for assigned accounts.
Drive new business, upsell, and cross-sell across customer business units and regions.
Find new budgets, teams, and use cases within assigned enterprise accounts and close resulting opportunities.
Own customer contracts, including negotiation, pricing, closing, and renewals.
Build and maintain VP- and C-level relationships and a broad network across each customer organization.
Ensure customers see the savings and impact of CAST AI and connect that value to account expansion and renewals.
Track customer usage and account risk to anticipate renewal issues.
Partner with Technical Account Managers on technical needs and with R&D on account-related product feedback and roadmap questions.