Global Account Executive

Convergint Career•Pleasanton, CA

About The Position

Convergint is seeking a full-time Global Account Executive to generate new business and grow existing accounts across service and installation solutions. The role develops client relationships within a defined geography and in line with company priorities, while growing global account relationships to increase market share and sales opportunities. The Global Account Executive sells integrated solutions for service and installation projects, evaluates opportunities, and develops sales strategies across multiple vertical markets. The role translates customer needs into proposals and project plans, reviews estimated costs, communicates requirements and schedules, identifies and manages project risks, and oversees customer contract scope, cost control, delivery, and service quality. The position may also coach and mentor developing colleagues. Convergint describes its mission as being its customers’ best service provider and highlights a colleague-first culture built on its values and beliefs. The company offers an inclusive environment and encourages colleagues to participate in its Recruit Awesome People program.

Requirements

  • High school diploma, GED, or equivalent.
  • At least 5 years of account development, sales, or related experience.
  • At least 3 years of experience in electronic systems, fire alarm and life safety, and/or building automation.
  • Valid driver’s license and clean driving record.
  • Strong sales skills and ability to uncover effective customer solutions.
  • Solid teamwork skills.
  • Initiative and proactive behavior, including looking for opportunities.
  • Adaptability and ability to respond effectively to changes in situations or information.
  • Ability to influence others and build consensus using good written and verbal communication skills.
  • Strong knowledge of Microsoft Office products.
  • Solid knowledge and understanding of IT networking principles.

Nice To Haves

  • Associate’s degree in engineering or a related field.
  • Industry-specific certifications and/or licenses.

Responsibilities

  • Sell core integrated solutions for service and installation projects.
  • Evaluate and target potential customer opportunities in the marketplace.
  • Develop and implement sales and marketing strategies to penetrate vertical markets such as education, health care, industrial, and commercial buildings.
  • Develop new business clientele by focusing on consultants, owners, and building managers, with support from contractor business.
  • Translate customer needs and requirements into detailed proposals and project plans; review and approve estimated costs before bids, prepare change proposals, and assist with project collections.
  • Communicate project requirements proactively to the project team and wider organization as needed.
  • Identify potential project risks and develop and implement strategies to minimize their impact and control deviations from estimated costs and deadlines.
  • Regularly communicate project schedules, change proposals, and related activities to customers, and work to improve customer satisfaction.
  • Manage execution and review of customer contract scope and terms, including cost control, delivery fulfillment, service quality, and other customer requirements.
  • May coach and mentor developing colleagues.
  • Perform other duties and responsibilities as requested or required.

Benefits

  • 10 company holidays and paid time off starting at 13 days annually.
  • Fun & Laughter Day Off.
  • Medical, dental, and vision plan.
  • Life insurance and disability plan.
  • Wellness Program.
  • 401(k) matching plan.
  • Colleague Assistance Program.
  • Tuition reimbursement.
  • Competitive salary and compensation plan.
  • Vehicle reimbursement plan or company vehicle.
  • Corporate Social Responsibility Day.
  • Cell phone reimbursement, if applicable.
  • Paid parental leave.
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