Global Account Executive

Convergint•Pleasanton, CA
•$71,379 - $107,120

About The Position

Convergint is seeking a full-time Global Account Executive to generate new business and grow existing accounts across service and installation solutions. The role develops new client relationships within a defined geography and in line with company priorities, while growing global account relationships to increase market share and sales opportunities. The position works with a dynamic team and supports Convergint’s customer-service mission and colleague-first culture. The Global Account Executive sells integrated service and installation solutions, identifies opportunities across multiple vertical markets, and develops customer proposals and project plans. The role also coordinates project requirements, schedules, risks, costs, contracts, delivery, and quality with customers and internal teams. The role may include coaching and mentoring developing colleagues and other assigned duties.

Requirements

  • High school diploma, GED, or equivalent.
  • At least 5 years of account development, sales, or related experience.
  • At least 3 years of experience in electronic systems, fire alarm and life safety, and/or building automation.
  • Valid driver’s license and clean driving record.
  • Strong sales skills and ability to uncover effective customer solutions.
  • Solid teamwork skills.
  • Initiative and proactive behavior, including identifying opportunities.
  • Adaptability and ability to respond effectively to changes in situations or information.
  • Ability to influence others and build consensus using strong written and verbal communication skills.
  • Strong knowledge of Microsoft Office products.
  • Solid knowledge and understanding of IT networking principles.

Nice To Haves

  • Associate’s degree in engineering or a related field.
  • Industry-specific certifications and/or licenses.

Responsibilities

  • Generate new business and grow existing accounts across service and installation solutions for new and existing customers.
  • Prospect and develop new client relationships within a defined geography and in line with Convergint’s priorities.
  • Develop global account relationships to increase market share and sales opportunities.
  • Participate in the Recruit Awesome People program by referring potential talent to the Talent Acquisition Team and hiring managers.
  • Sell core integrated service and installation solutions; evaluate and target customer opportunities in the marketplace.
  • Develop and implement sales and marketing strategies to penetrate vertical markets, including education, health care, industrial, and commercial buildings.
  • Develop clientele by engaging consultants, owners, and building managers, with support from contractor business.
  • Translate customer needs into proposals and project plans; review and approve estimated costs before bids, prepare change proposals, and assist with project collections.
  • Communicate project requirements proactively to project teams and the wider organization as needed.
  • Identify project risks and develop and implement strategies to minimize their impact and control deviations from estimated costs and deadlines.
  • Communicate project schedules, change proposals, and related activities regularly to customers, and seek to improve customer satisfaction.
  • Manage execution and review of customer contract scopes of work, terms, and conditions, including cost control, delivery fulfillment, service quality, and other customer requirements.
  • Coach and mentor developing colleagues as needed.
  • Perform other duties and responsibilities as requested or required.

Benefits

  • 10 company holidays and paid time off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, dental, and vision plan
  • Life insurance and disability plan
  • Wellness Program
  • 401(k) matching plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement, if applicable
  • Paid parental leave
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