ATE – Glass Technician

Crash Champions • Lewis Center, OH

6d

About The Position

The ATE Auto Glass Technician is a full-time position responsible for day-to-day service operations and building rapport with customers through open communication. The role repairs, replaces, and installs vehicle glass and includes troubleshooting, critical thinking, and ADAS calibrations for all makes and models. Technicians work in a high-paced environment and are expected to maintain a strong sense of urgency.

Requirements

• At least 3 years of automotive glass experience.
• Strong technology skills, including experience with Outlook, Teams, and Word.
• Exceptional verbal and written communication skills.
• A continuous-learning mindset and desire to develop skills and knowledge for career progression.
• Ability to remain productive and work with a strong sense of urgency in a high-paced environment.
• Ability to stand for long periods in automotive shop environments.
• Ability to read and understand factory and non-factory service information.
• Ability to diagnose, correct, and verify vehicle concerns and clearly explain diagnoses verbally and in writing.
• Valid driver’s license and a safe driving record.
• Ability to lift and carry up to 50 pounds.
• Energetic, motivated, and positive representation of the ATE brand, with a passion for the industry.

Nice To Haves

• Omega Glass system experience.

Responsibilities

• Inspect windshields and other auto glass and provide repair estimates.
• Repair auto glass, including cutting away damaged areas and applying adhesives to secure replacement pieces.
• Communicate with insurance companies to obtain repair authorization and file claims on customers’ behalf.
• Measure glass pieces to ensure they are cut to the correct size and shape.
• Install windshields and other glass panels using tools such as an orange bat or extractor.
• Apply adhesive to the interior surface of windshields and position them in vehicle frames.
• Clean windshield interior surfaces with a special solution to remove manufacturing residue.
• Perform other related duties as assigned.
• Perform ADAS calibrations for all makes and models.
• Diagnose, correct, and verify customer vehicle concerns and communicate diagnoses verbally and in writing.
• Program vehicles with factory or non-factory software.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with employer match
• Referral bonus (“Cash From Crash”)
• Five paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed