ATE – Glass Technician

Automotive Technology Experts•Medina, OH

8d•$20 - $35

About The Position

The ATE – Auto Glass Technician is a full-time position responsible for day-to-day service operations and building rapport with customers to maintain open lines of communication. The role involves repairing, replacing, and installing vehicle glass, as well as troubleshooting and performing ADAS calibrations for all makes and models. It requires a high sense of urgency in a fast-paced work environment. Automotive Technology Experts (ATE) provides vehicle diagnostic scanning and calibration services to help ensure completed repairs are safe and vehicles operate as intended. Founded in 2019, ATE specializes in technological and electrical repair expertise for the collision industry and employs technicians across the country.

Requirements

At least 3 years of automotive glass experience.
Strong technological skills, including experience with tools such as Outlook, Teams, and Word.
Exceptional verbal and written communication skills.
Continuous learner seeking to develop new skills and expand knowledge.
Ability to remain productive and work with a strong sense of urgency in a fast-paced environment.
Ability to stand for long periods in automotive shop environments.
Energetic, motivated to produce, passionate about the industry, and able to represent the ATE brand positively.
Ability to read and understand factory and non-factory service information.
Ability to program vehicles using factory or non-factory software.
Ability to explain diagnoses verbally and in writing.
Safe driving record and valid driver's license.
Ability to lift and carry up to 50 pounds.

Nice To Haves

Omega Glass system experience preferred.

Responsibilities

Inspect windshields and other auto glass and provide repair estimates.
Repair auto glass, including cutting away damaged areas and applying adhesives to secure replacement pieces.
Communicate with insurance companies to obtain repair authorization and file claims on their behalf.
Measure glass pieces to ensure they are cut to the correct size and shape.
Install windshields and other glass panels using tools such as an orange bat or extractor.
Apply glue to the interior surface of windshields and position them in vehicle frames.
Clean windshield interior surfaces with a special solution to remove manufacturing residue.
Perform other related duties as assigned.
Build rapport with customers and maintain open lines of communication.
Perform ADAS calibrations for all makes and models.
Diagnose, correct, and verify customer vehicle concerns and communicate diagnoses verbally and in writing.