ATE – Glass Technician
About The Position
The ATE – Auto Glass Technician is a full-time position responsible for day-to-day service operations and building rapport with customers to establish open lines of communication. The role involves repairing, replacing, and installing vehicle glass, along with critical thinking and troubleshooting, ADAS calibrations for all makes and models, and working with a high sense of urgency in a fast-paced environment. Automotive Technology Experts (ATE) provides vehicle diagnostic scanning and calibration services to help ensure vehicle repairs are safe and vehicles operate as manufacturers intended. Founded in 2019, ATE employs technicians across the country and supports ongoing training and career advancement.
Requirements
- At least 3 years of automotive glass experience.
- Strong technological skills, including Outlook, Teams, and Word.
- Exceptional verbal and written communication skills.
- A continuous-learning mindset and interest in developing new skills and expanding knowledge.
- Ability to remain productive and work with a strong sense of urgency.
- Ability to stand for long periods in automotive shop environments.
- Energetic, motivated, and passionate about the industry, with a positive representation of the ATE brand.
- Ability to read and understand factory and non-factory service information.
- Ability to program vehicles using factory or non-factory software.
- Ability to diagnose, correct, and verify customer vehicle concerns.
- Ability to explain diagnoses verbally and in writing.
- Safe driving record and valid driver’s license.
- Ability to lift and carry up to 50 lbs.
Nice To Haves
- Omega Glass system experience.
Responsibilities
- Inspect windshields and other auto glass to estimate repair needs.
- Repair auto glass, including cutting away damaged areas and applying adhesives to secure replacement pieces.
- Communicate with insurance companies to obtain repair authorization and file claims on their behalf.
- Measure glass pieces to ensure they are cut to the correct size and shape.
- Install windshields and other glass panels using tools such as an orange bat or extractor.
- Apply glue to the interior surface of the windshield and position it in the vehicle frame.
- Clean the interior windshield surface with a special solution to remove manufacturing residue.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Group life insurance
- Disability insurance
- 401(k) retirement plan with match
- Referral bonus (“Cash From Crash”)
- 5 paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
