GIS Account Manager - Commercial

Esri•Philadelphia, PA

4d•$70,304 - $131,040•Onsite

About The Position

Esri is seeking a customer-oriented, collaborative GIS Account Manager to support commercial customers in Hi-Tech, Media & Entertainment, Consumer Goods & Services, and Financial Services. The role works with a team to help new and existing customers optimize and expand their adoption of Esri technology, identify growth opportunities, and apply geospatial technology to organizational challenges. The position involves developing customer relationships and location strategies, managing sales opportunities, and communicating the value of Esri technology and proposed solutions.

Requirements

At least 1 year of enterprise sales and/or relevant consulting or program management experience.
Experience creating partnerships and establishing oneself as a trusted customer advisor.
Understanding of account planning and opportunity strategy creation.
Knowledge of GIS and new technology trends, with the ability to translate them into customer solutions.
Ability to negotiate, present, and support visual storytelling across all levels of an organization.
Ability to travel domestically or internationally 25–50%.
Bachelor’s degree in GIS, business administration, or a related field.
Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Understanding of GIS, Esri technology, and their relationship to Hi-Tech, Media & Entertainment, Consumer Goods & Services, or Financial Services.
Experience managing the sales life cycle.
General knowledge of data science or spatial analysis and how it is used to solve problems and uncover organizational patterns and trends.
Knowledge of industry fiscal years, budgeting, and procurement cycles.
Master’s degree in GIS, business administration, or a related field.

Responsibilities

Prospect, develop, and implement location strategies for organizations.
Maintain a healthy pipeline of business growth opportunities for new and existing customers.
Use social media and other channels to build a professional network.
Participate in and present at trade shows, workshops, and seminars.
Apply industry knowledge to explain the relevance of GIS and identify customer stakeholders and business drivers.
Understand customer budgeting and acquisition processes and use solution selling to understand customer needs and business challenges.
Research industry trends and pursue professional development to anticipate customer needs.
Articulate the value of Esri technology for relevant commercial industries.
Execute account management and sales processes for opportunities.
Use whiteboard sessions and other visual storytelling techniques to propose customer solutions.
Work with teams across Esri to define and execute account strategies, taking initiative to resolve issues.