GIS Account Manager – Commercial Midmarket Accounts
About The Position
Esri is seeking a customer-oriented, collaborative GIS Account Manager to support commercial midmarket accounts in Hi-Tech, Media & Entertainment, Consumer Goods & Services, and Financial Services. The role works with new and existing customers to optimize and expand adoption of Esri technology, identify growth opportunities, and help organizations address business challenges with geospatial technology. The Account Manager develops customer relationships and location strategies, maintains a pipeline of growth opportunities, and works with Esri teams to create and execute account strategies. The position also involves communicating the value of Esri technology, researching customer needs and industry trends, and using visual storytelling to propose solutions. Esri describes its workplace as supportive and focused on creativity, collaboration, and customer success.
Requirements
- At least 2 years of enterprise sales and/or relevant consulting or program management experience.
- Experience creating partnerships and establishing oneself as a trusted customer advisor.
- Understanding of account management, account planning, and opportunity strategy creation.
- Demonstrated knowledge of GIS and new technology trends, and the ability to translate that knowledge into customer solutions.
- Ability to negotiate, present, and support visual storytelling across all levels of an organization.
- Ability to travel domestically or internationally 25–50%.
- Bachelor’s degree in GIS, business administration, or a related field.
- Must be authorized to work for any employer in the United States; visa sponsorship is not available.
Nice To Haves
- Understanding of GIS, Esri technology, and how they relate to Hi-Tech, Media & Entertainment, Consumer Goods & Services, or Financial Services.
- Experience managing the sales life cycle.
- General knowledge of data science or spatial analysis and how it is used to solve problems and uncover organizational patterns and trends.
- Knowledge of industry fiscal years, budgeting, and procurement cycles.
- Master’s degree in GIS, business administration, or a related field.
Responsibilities
- Build relationships with organizations; prospect, develop, and implement location strategies; and maintain a pipeline of growth opportunities for new and existing customers.
- Use social media and other avenues to build a professional network, and participate and present at trade shows, workshops, and seminars.
- Demonstrate industry knowledge and its relevance to GIS; identify organizational stakeholders and business drivers; and understand customer budgeting and acquisition processes.
- Use solution-selling skills to understand customer needs and business challenges.
- Articulate the value of Esri technology in relevant commercial industries, and research customer needs and industry trends through ongoing professional development.
- Execute account management and sales processes for opportunities.
- Use whiteboard sessions and other techniques for visual storytelling and to propose solutions that meet customer needs.
- Collaborate with teams across Esri to define and execute account strategies, using domain knowledge and taking initiative to resolve issues.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic and supplemental life insurance for employees and their families
- 401(k)
- Profit-sharing programs
- Minimum accrual of 80 hours of vacation leave
- Twelve paid holidays per calendar year
- Opportunities for personal and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
