Gift Shop Supervisor

Johns Hopkins Medicine•Baltimore, MD

3d•$20 - $35

About The Position

Directs daily operations with a focus on maximizing profitability and operational efficiency. Oversees the full employee lifecycle, including recruitment, training, and performance management. Manages procurement, visual merchandising, and comprehensive financial reporting for both the Gift Shop and Flower Cart. Reports directly to the Women’s Board Gift Shop Chair. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Requirements

Requires knowledge of retail sales, business operations, and personnel management to assure efficient operation of the gift shops.
Computer skills necessary to perform payroll and bookkeeping activities.
Requires excellent verbal and written communication skills to deal effectively with customers, vendors, staff, and Women's Board volunteers.
Management skills required to schedule, supervise, and evaluate subordinates' work.
Analytical skills are necessary for pricing merchandise and promoting its sale.
High school graduate
5 years of retail work experience, two years of supervisory experience.

Responsibilities

Directs daily operations with a focus on maximizing profitability and operational efficiency.
Oversees the full employee lifecycle, including recruitment, training, and performance management.
Manages procurement, visual merchandising, and comprehensive financial reporting for both the Gift Shop and Flower Cart.