Gift Shop Clerk / Cashier - PT

THUNDER VALLEY CASINO•Lincoln, CA
•$18 - $0•Onsite

About The Position

The Gift Shop Clerk/Cashier helps ensure Guests have a positive shopping experience by following “Winning Attitude” service standards and proper procedures. The role supports a safe working and shopping environment by following safety policies and standards, and all responsibilities must be performed in accordance with Company standards, policies, and procedures. The position provides courteous Guest service, handles cashiering transactions, maintains merchandise presentation and inventory, and keeps the work area clean. The Clerk/Cashier is expected to support Thunder Valley Casino Resort’s “ELITE” service mission and AAA Four Diamond service standards.

Requirements

  • Ability to count and demonstrate proficient math skills.
  • Organized and detail oriented.
  • Ability to communicate effectively with Guests, Team Members, and Management in written and verbal form.
  • At least 18 years of age.
  • Ability to obtain a UAIC Tribal Gaming License.
  • Normal or corrected vision, ability to see color, and ability to distinguish letters, numbers, and symbols.
  • Ability to lift up to 40 pounds.
  • Ability to stand and move around the gift shop for the duration of a shift.
  • Ability to reach up to 6 feet, with or without assistance.
  • Ability to climb and use a stepladder when necessary.
  • Manual dexterity to use job-related equipment.

Nice To Haves

  • Two years of gift shop or other retail experience.
  • Proficiency in inventory tracking and retail systems.
  • Basic computer skills.

Responsibilities

  • Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards.
  • Greet Guests courteously and treat fellow Team Members with respect.
  • Follow Gift Shop best-practice standards, keep the work area clean, and ensure proper merchandise presentation.
  • Respond promptly and efficiently to Guests; address issues courteously and helpfully, involving Gift Shop leadership when needed.
  • Follow established Gift Shop procedures.
  • Operate a calculator, cash register, and ticket machine.
  • Process cashiering transactions accurately and efficiently while maintaining awareness and accuracy.
  • Restock shelves, update pricing information, and perform inventory management tasks as directed by Gift Shop leadership.
  • Maintain working knowledge of retail products and merchandise locations, and retrieve merchandise from outside storage when necessary.
  • Tag, fold, and hang merchandise and stock as needed.
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