Gift Shop Assistant

Monument Health Rapid City Hospital • Rapid City, SD

1d • Onsite

About The Position

The Gift Shop Assistant supports the Gift Shop Coordinator with the day-to-day operations of the Auxiliary Gift Shop and related vending and retail activities. The role helps provide quality service to patients, visitors, and staff while promoting efficient operations and maximizing revenue. Duties include supporting merchandise purchasing, receiving, pricing, stocking, display, and inventory, as well as basic cash handling, bookkeeping, billing, and reporting. The assistant also helps communicate with vendors about merchandise issues and supports volunteer training, supervision, scheduling, recognition, recruitment, and retention efforts.

Requirements

• High school diploma or GED equivalent in General Studies.
• Ability to work assigned schedules and hours as determined by the department.

Nice To Haves

• Three or more years of inventory management experience.
• Three or more years of retail experience.

Responsibilities

• Assist with Auxiliary Gift Shop activities and help ensure quality service to patients, visitors, and staff.
• Help implement standards, policies, and guidelines to promote efficient customer and staff service and maximize revenue potential.
• Support performance-improvement activities in the Gift Shop, e-commerce, other retail, and vending operations.
• Count cash drawers and assist with minor bookkeeping and billing procedures; help ensure payments and reports are accurate and timely.
• Assist with purchasing merchandise and supplies.
• Organize back stock as directed by the Gift Shop Coordinator.
• Check in and price incoming merchandise.
• Communicate with vendors and manufacturers about merchandise discrepancies, damage, returns, and related matters.
• Inventory and maintain merchandise on the Gift Shop sales floor.
• Create merchandise displays according to merchandising plans.
• Assist with training and supervising volunteers assigned to the area by the Manager of Volunteer Services or Gift Shop Coordinator.
• Help train volunteers on job-specific duties, delegate duties, and schedule volunteers to ensure coverage.
• Motivate volunteers through informal recognition and help develop and implement departmental recruitment, retention, and recognition efforts.
• Perform other duties as assigned.

Benefits

• Competitive wages on qualifying positions.
• Medical, vision, and dental coverage.
• Retirement plans.
• Health Savings Account and Flexible Spending Account.
• Instant pay for qualifying positions.
• Paid Time Off Accrual Bank.
• Opportunities for growth and advancement.
• Tuition assistance or reimbursement.
• Pay differentials on qualifying positions.
• Flexible scheduling.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED