Gift Shop Assistant

Monument Health•Rapid City, SD

2d•$17 - $20•Onsite

About The Position

The Gift Shop Assistant supports the Gift Shop Coordinator with the day-to-day operations of the Auxiliary Gift Shop and related retail, vending, and e-commerce activities. The role helps provide quality service to patients, visitors, and staff while supporting efficient operations and revenue generation. Duties include assisting with cash handling, basic bookkeeping and billing, purchasing and receiving merchandise, maintaining inventory and displays, and supporting volunteer training and scheduling.

Requirements

High school diploma or GED equivalent in General Studies.
Ability to work assigned schedules and hours as determined by the department.

Nice To Haves

At least 3 years of inventory management experience.
At least 3 years of retail experience.

Responsibilities

Assist with Auxiliary Gift Shop activities to provide quality service to patients, visitors, and staff.
Help implement standards, policies, and guidelines that support efficient customer and staff service and maximize revenue potential.
Support performance improvement activities for the Gift Shop, e-commerce, other retail, and vending operations.
Assist with counting cash drawers, minor bookkeeping and billing, and ensuring accurate and timely payments and reports.
Assist with purchasing merchandise and supplies and organize back stock as directed by the Gift Shop Coordinator.
Check in and price incoming merchandise, and communicate with vendors and manufacturers about discrepancies, damages, and returns.
Inventory and maintain sales-floor merchandise and set up displays according to merchandising plans.
Assist with training and supervising volunteers assigned to the area by the Manager of Volunteer Services or Gift Shop Coordinator.
Assist with job-specific volunteer training, delegation of duties, and scheduling to ensure coverage.
Motivate volunteers through informal recognition and assist with departmental recruitment, retention, and recognition efforts.
Perform other duties as assigned.