Gift Sales Outfitter - Part Time

Bass Pro Shops•Orlando, FL

About The Position

The Sales Outfitter performs selling and customer service activities, including greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The role supports a world-class customer service commitment and aims to provide every customer with a pleasant and productive shopping experience. The outfitter demonstrates products, helps customers make buying decisions by identifying and evaluating their needs and recommending products, and promotes programs such as CLUB Membership, VOC, and In-Store Pick-up. The role also involves maintaining product knowledge, replenishing and restocking merchandise, keeping pricing and signage current, assisting with seasonal floor merchandise moves, maintaining a clean and well-stocked work area, and following company policies and procedures. Additional duties may be assigned. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommendations for improving work procedures, policies, and practices.

Requirements

  • High school education or equivalent experience.
  • Ability to calculate figures such as discounts and make change for customers.
  • Ability to communicate in a friendly and professional manner with customers and associates.
  • Ability to establish and maintain effective working relationships with management, coworkers, and customers.
  • Ability to operate a computerized Point of Sale register system.
  • Ability to stand and/or walk constantly during the shift.
  • Ability to occasionally ascend or descend ladders, stairs, ramps, or similar structures.
  • Ability to occasionally repeat motions involving the wrists, hands, and/or fingers.
  • Ability to occasionally operate machinery and/or power tools, and motor vehicles or heavy equipment.
  • Ability to move objects up to 20 pounds constantly and occasionally move and lift objects up to 100 pounds or more, using a team lift as needed.
  • Ability to occasionally work in tight or confined spaces and noisy environments.

Responsibilities

  • Greet and acknowledge customers promptly and in a friendly manner.
  • Handle merchandise with care and provide customers with information, assistance, and direction.
  • Support a strong commitment to world-class customer service and provide customers with a pleasant and productive shopping experience.
  • Demonstrate products to customers.
  • Identify and evaluate customers’ needs and recommend products to help them make buying decisions.
  • Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
  • Maintain product expertise through ongoing product knowledge training.
  • Remain knowledgeable about advertised sales and maintain pricing and signing.
  • Replenish and restock merchandise as required and assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and well stocked with supplies.
  • Follow all company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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