About The Position

Mercier Consultancy Group is seeking a meticulous and communicative professional for a German Speaking Labelling Specialist position in Bulgaria. This role is a vital component of our Customer Support Services department, ensuring the highest standards of data accuracy and quality assurance for our German-speaking clients.

Requirements

  • Native or fluent German (spoken and written) is mandatory for this role.
  • Valid EU passport is required for all candidates applying for our Jobs in Bulgaria.
  • Strong attention to detail with an ability to maintain focus in a fast-paced Customer Support Services environment.
  • Excellent communication skills and a professional demeanor.
  • Ability to relocate to Sofia for this on-site German Speaking Labelling Specialist position in Bulgaria.

Responsibilities

  • Perform high-quality labelling tasks to support customer support service operations and data analysis.
  • Ensure all outputs meet the strict linguistic and quality requirements mandated for German-speaking markets.
  • Collaborate with cross-functional teams to streamline workflows within the Customer Support Services environment.
  • Maintain detailed logs and reports regarding daily performance metrics to ensure continuous service improvement.
  • Identify potential improvements in labelling guidelines to optimize efficiency in your daily tasks.
  • Provide expert feedback on regional linguistic nuances to support the broader Customer Support Services strategy.
  • Maintain confidentiality and adhere to all data protection policies relevant to the industry.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.
  • Monthly Performance Bonus
  • €1,500 Signing Bonus (one-time) for all successful new hires.
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